Maintenance Engineer
Current. Providing comprehensive IT support for desktops, laptops, routers, scanners, printers, UPS/IPS, etc.. Ensuring hardware and software support is maintained to ensure smooth operations.. Troubleshooting Windows operating system issues and resolving technical problems.. Designing, setting up, and maintaining network infrastructure, LAN, and Wi-Fi.. Managing technical issues for a large number of computers, including hardware, software, antivirus, printers, etc.. Configuring and distributing routers for network connectivity.. Ensuring software and hardware security measures are implemented and maintained.. Providing technical support for 2000+ branch visits, including computers, hardware, software, antivirus, printers, etc., to ensure smooth operations.. Installing and monitoring anti-virus software and checking for anti-mail spamming to ensure smooth mail communication.. Creating and configuring company user`s email accounts in the mail server and Microsoft Outlook, webmail, etc.. Taking responsibility for regular data and mail backup.. Providing client device support with maintenance.. Communicating with various vendors for IT product procurement and support.. Supporting on-site visits to resolve IT issues and provide technical assistance.
