Shamna C M Email & Phone Number

Thrissur, Kerala, India

 Focus on retaining existing customers. Attend customer escalation Documentation related with customers. Responsible for online and offline customer care support. Manage customer care policy and process. Build up customer relationship and loyalty. Co-ordinate with sales team for maintains customer relation. Focus on receivables like liase with.

Ras al-Khaimah, United Arab Emirates

 Static data update of customer information. Data entry. Maintenance and updating of excel file for the project. Retrieval of documents from omnidocs. Linking of customer signatory details at account level. CIF creation and updation of customer details. Enrichment of customer data. Sending MIS report to the Officer.

Dubai, United Arab Emirates

 Managing all the sales related activity of the company. Sending Enquiries as per product requirement and specifications of different type of customers like electrical, lighting & Building materials. Handling a high volume of customer enquiries whilst providing a high quality of service to each caller. Effectively communicating with customers in a.

Guruvayoor, Thrissur

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General

Msc, Electronics

Bsc, Physics