Shamshad Ahmad Email & Phone Number

Uttar Pradesh, India

Kanpur

• Responsible for the strategic direction and growth of the company.• Responsible for setting short-term/long-term goals, working with the senior teams to help define business and marketing strategies, and the execution and monitoring of such strategies.• Overseeing all operations (IT, Marketing, Sales, Finance etc.) and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission of the company.• Planning out the blueprints for Software/ERP Implementation projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance.• Providing guidelines for developing websites and eCommerce websites along with Social Media Services• Providing strategic direction to software project managers for end-to-end ERP development and implementation and enabling them to supervise and manage their own teams.• Planning and Managing client portfolios or a portfolio of digital transformation projects/programs.• Providing business process consultancy to SMEs and enterprise clients, understanding client’s • process bottlenecks/pain points, • Align our expertise with customers’ business goals, analysing the gaps to identify the most suitable Software/ERP solutions.Services:• Custom Software Development• Fractional CIO Services• ERP Development & Implementation • Mobile App Development• Staff Augmentation• Website Design and Development• eCommerce Development• Social Media Management • Graphics Design Services• Business Process Outsourcing (BPO)• Cloud Services and Migration• Office 365 Licensing and Migration• Digital Transformation

Kanpur Area, India

Was Reporting directly to MD of the company and managing the entire scope of IT Operations across 5 key Locations.Developed, led, administered, and coordinated all phases of the IT department including systems design, programming, installation and operations, Vendor managementWorking with the Executive Director and other Senior Managers, setting short and long-term strategic objectives while providing the management necessary to achieve profits, growth, or other goals of the organization.Designed and implemented Windows 2003/2008 Active Directory, group policies .Microsoft ISA firewall , Outlook Web Access, Microsoft Outlook, Microsoft Windows Terminal Server, Cyberoam Firewall, Trend Micro, Sohops Intercept -X, VPN, Bio-metric, GFI Archiver ,Office 365,data backup , IP PBX, surveillance system ,security guard patrolling Prepared a workable reporting system for team members for easy accountability and manageability of human resource. Defined IT policies and procedures for easy working of users and team members thus providing 24/7 support and maximum up time.Designed and Implemented on premises MS Exchange Server including web access, Mobile access and active sync for Mobile device Screening, arranging and organizing the team. Proper functioning of networking system and ensure optimum utilization of resources. Monitor users, implement checks arrangement of team. Software integration. Software management.Automated company payroll system with the help of bio-metric machines and software for attendance resulting in timely attendance of staff, exact salary calculation, reduced absenteeism and timely start of production facilities Headed software development team and made in-house ERP to cater needs of different department including sample, production, procurement, dispatch and human resource. Made strong dashboards and mobile Apps for in depth business analytics, provided per day and pair production cost and many other strong MIS on click of a button

New Delhi Area, India,

Managed team of systems administrators and reported directly to Director of the company. Defined systems administrator weekly, monthly plans ,reporting system and task based appraisal systemDefined IT Policies Including Disaster Recovery Plan, Backup Policies ,email and internet policy etc. to make the department policy driven Implemented and Managed Windows Server, Active Directory, Exchange Server, OWA, ISA Server, SQL Server, Terminal Services, MS Project, MS SBS ,VPN, Microsoft Internet Information Server .Decreased network “noise” by 90% in three months and increased productivity by 100% .Worked closely with Project Manager/Team Leaders of Software projects of company to provide technical support and preparing platform for clients projects and worked as technical driving force of new technology for software teamWas Member of Core Management Group (CMG).CMG was second layer of Mangers after TOP management. CMG was involved in defining company processes and achieving CMMi 3 level.Helped company achieve MS GOLD Partners status and Small Business Specialist status by appearing and qualifying required examinations Supervised company’s new Facility setup including data and Voice Structural cabling planning etc.Received employee of the month award many times in my tenure Negotiated and managed hardware and software vendors to fulfill company’s requirements . Maintained relations with vendors to get high priority support

Master Of Business Administration - Mba, Information Technology

Diploma Of Education, Cyber Law

Diploma in cyber law Jointly conducted by Government Law College Mumbai and Asian School of Cyber Law

Bachelor'S Degree, Computer Science

Systems Management - Computer Science