Sham Shihab Email & Phone Number

Dubai, Ae

Dubai, Ae

Dubai, United Arab Emirates

• Making sure all systems - from LAN to POS are up to date, installed properly, working efficiently and regularly reporting back to IT Manager• Maintaining hardware and software performance, digital and physical security standards and evaluating vendor proposals• IT Management including Oracle ERP, Exchange Server, Active Directory, Mail Marshal, Biometrics and Attendance Management, CCTV, Printers, Hardware, etc• Provide technical support to staff and troubleshooting for hardware, software, and network-related issues.• Install, configure, and maintain computer systems, software applications, peripheral devices and safeguard IT infrastructure against cyberthreats.• Conduct keyword research to identify opportunities for website optimization.• Optimize website content, meta tags, URLs, and other on-page elements to improve search engine rankings.• Develop and implement effective link building strategies to increase organic traffic and domain authority.• Analyse website performance using SEO tools and provide regular reports on key metrics and recommendations for improvement.• Create visually appealing and engaging designs for websites, social media, marketing collateral, and other digital platforms.• Develop cosmetic products design concepts, mock-ups, and wireframes to effectively communicate ideas.• Assist in the promotion and marketing of the company’s products and services via internal/external networking events, presentations and online articles

Dubai, United Arab Emirates

• Teach Autodesk, Adobe & Microsoft software to the beginning, mid and advanced-level students.• Design learning experiences for the unique characteristics of individual adult students through classes, individual instruction, and self-directed learning.• Develop and teach to the objectives of the approved curriculum.• Complete digital marketing including designing, hosting, and maintaining the company website & CMS (WordPress, etc), SEO/SEM, social media marketing and campaigns, email marketing, and creating web/print graphics.• Design newsletters, logos, business cards, letterheads, forms, and newspaper ads using adobe cc suite.• Installing, configuring & troubleshooting computer hardware, operating systems, and applications.

Abu Dhabi

• Design, host, and maintain company website & CMS (wordpress, etc), SEO/SEM, and create web/print graphics.• Design e-Brochures, logos, business cards, letterheads, forms, and Newspaperads using Adobe CS6 Suite.• Adapt and work to the local working environment & local anomalies, teaching & assessing students (Autodesk Building Design Suite 2014 & Adobe CS6 Master Collection), developing teaching and assessment resources, maintaining student & course records, and advising any issues relating to students.• Installing, configuring & troubleshooting computer hardware, operating systems, network equipment, and applications.• Prioritised, worked efficiently, productively, and managed time well to achieve company goals & objectives.

Ras Al Khaimah, Uae

• Design & execute the civil graphic design of rak media city buildings for government of ras al khaimah in Al Jazeera Al Hamra Office using design application (AutoCAD 2012).• 3d Visualization of the drawings for rak media city buildings using design application (3ds Max 2012).• Required to produce marketing materials like, Flyers, Roll-Up Banner, Brochures, Logo Design, Fact Sheets and Office Information Map.• Search engine optimization, marketing & hosting of websites. As part of E-Marketing, I was to produce Web-Banners, Creating Web-Standard artwork, Presentations using Adobe Creative Suite 5 design apps.• E-crafting of website www.rakmediacity.cu.cc and keeping it up to date with amending of information• Installation of PC’s and to support end users in problems with using desktop applications &performed operating system installation, configuration, verification and testing.• Troubleshooting, installation, and support of Software/Hardware for desktop systems and LAN for 35+ users• Talking staff/clients through a series of actions, either face to face or over the telephone.• Installed Hard disks, CD Drives, Memory, Power supply unit, Network / Video gfx card on PC Systems.

Kollam, Kerala, India

• Creation of new design themes for Multi- Colour Offset Printing, Screen Printing, Digital Printing, etc for the Kuwait & India branches.• Handling Responsibilities & Communication with clients about design concepts.• IT Support to end users with problems with using desktop applications & troubleshooting network

Kollam, Kerala, India

• Making designs of Logos, Sign Boards, Forms, Letterpads, User manuals, ID cards, Presentations, etc.• Overseeing junior staff and checking and reporting problems about designing.• Technical Training of design softwares for junior staffs & other professionals

Kollam, Kerala, India

• Creative, design, and production of printed material.• Created designs for all types of advertisements such as Hoardings, Banners, Boards, BrochuresMagazine covers, paper ads, visiting cards.• Networking and other technical work.

Diploma, Web Page, Digital/Multimedia And Information Resources Design, B

Certificate, Graphic-Design And Illustration, B

Certificate, 2D Drafting, 3D Modeling & Animation, B

National Trade Certificate, Computer / Cad Operator & Programming Assistant, Computer Software And Media Applications, 62.5%

Higher Secondary, Electrical/Electronics Maintenance And Repair Technology, A

S.S.L.C; 10Th, English Language And Literature, General