Sham Shihab Email & Phone Number

Dubai, AE

Dubai, United Arab Emirates

• Making sure all systems - from LAN to POS are up to date, installed properly, working efficiently and regularly reporting back to IT Manager
• Maintaining hardware and software performance, digital and physical security standards and evaluating vendor proposals
• IT Management including Oracle ERP, Exchange Server, Active Directory, Mail Marshal, Biometrics and Attendance Management, CCTV, Printers, Hardware, etc
• Provide technical support to staff and troubleshooting for hardware, software, and network-related issues.
• Install, configure, and maintain computer systems, software applications, peripheral devices and safeguard IT infrastructure against cyberthreats.
• Conduct keyword research to identify opportunities for website optimization.

Dubai, United Arab Emirates

• Teach Autodesk, Adobe & Microsoft software to the beginning, mid and advanced-level students.
• Design learning experiences for the unique characteristics of individual adult students through classes, individual instruction, and self-directed learning.
• Develop and teach to the objectives of the approved curriculum.
• Complete digital marketing including designing, hosting, and maintaining the company website & CMS (WordPress, etc), SEO/SEM, social media marketing and campaigns, email marketing, and creating web/print graphics.
• Design newsletters, logos, business cards, letterheads, forms, and newspaper ads using adobe cc suite.
• Installing, configuring & troubleshooting computer hardware, operating systems, and applications.

Abu Dhabi

• Design, host, and maintain company website & CMS (wordpress, etc), SEO/SEM, and create web/print graphics.
• Design e-Brochures, logos, business cards, letterheads, forms, and Newspaperads using Adobe CS6 Suite.
• Adapt and work to the local working environment & local anomalies, teaching & assessing students (Autodesk Building Design Suite 2014 & Adobe CS6 Master Collection), developing teaching and assessment resources.
• Installing, configuring & troubleshooting computer hardware, operating systems, network equipment, and applications.
• Prioritised, worked efficiently, productively, and managed time well to achieve company goals & objectives.

Ras AL Khaimah, UAE

• Design & execute the civil graphic design of rak media city buildings for government of ras al khaimah in Al Jazeera Al Hamra Office using design application (AutoCAD 2012).
• 3d Visualization of the drawings for rak media city buildings using design application (3ds Max 2012).
• Required to produce marketing materials like, Flyers, Roll-Up Banner, Brochures, Logo Design, Fact Sheets and Office Information Map.
• Search engine optimization, marketing & hosting of websites. As part of E-Marketing, I was to produce Web-Banners, Creating Web-Standard artwork, Presentations using Adobe Creative Suite 5 design apps.
• E-crafting of website www.rakmediacity.cu.cc and keeping it up to date with amending of information
• Installation of PC’s and to support end users in problems with using desktop applications &performed operating system installation, configuration, verification and testing.

Kollam, Kerala, India

• Creation of new design themes for Multi- Colour Offset Printing, Screen Printing, Digital Printing, etc for the Kuwait & India branches.
• Handling Responsibilities & Communication with clients about design concepts.
• IT Support to end users with problems with using desktop applications & troubleshooting network

Kollam, Kerala, India

• Making designs of Logos, Sign Boards, Forms, Letterpads, User manuals, ID cards, Presentations, etc.
• Overseeing junior staff and checking and reporting problems about designing.
• Technical Training of design softwares for junior staffs & other professionals

Kollam, Kerala, India

• Creative, design, and production of printed material.
• Created designs for all types of advertisements such as Hoardings, Banners, Boards, BrochuresMagazine covers, paper ads, visiting cards.
• Networking and other technical work.

Diploma, Web Page, Digital/Multimedia And Information Resources Design, B

Certificate, Graphic-Design And Illustration, B

Certificate, 2D Drafting, 3D Modeling & Animation, B

National Trade Certificate, Computer / Cad Operator & Programming Assistant, Computer Software And Media Applications, 62.5%

Higher Secondary, Electrical/Electronics Maintenance And Repair Technology, A

S.S.L.C; 10Th, English Language And Literature, General