Shams Osman Email & Phone Number

Kampala, Ug

Uganda

1. Strengthening volunteer support & engagement. 2. Promoting gender equality & social inclusion

Khartoum, Sudan

United Nations Development Programme | Khartoum , Sudan , SUDANDurable Solutions Officer10/2020 - 07/2023 • Utilizied social media and communication platforms to enhance outreach and engagement efforts.• Developed and implemented project plans, setting objectives, and ensuring project activities align with durable solutions strategies and guidelines.• Conducted comprehensive assessments to identify the specific needs and vulnerabilities of displaced populations and developing appropriate solutions.• Collaborated with government agencies, NGOs, local communities.• Established monitoring and evaluation frameworks to track progress• Compiled accurate and comprehensive reports on project activities.• Monitored project budgets, and managed financial resources effectively.• Collaborated with UN agencies, government departments, and relevant organizations.• Supported the Humanitarian, Peace, Development Nexus Coordinator.• Supported and enhanced the linkages between the Durable Solutions Working group at the federal and state level.• Coordinators field missions, meetings with affected population (host community, refugees).

Khartoum, Khartoum State, Sudan

• Coordinate internal and external meetings with government, INGOs, and stakeholders.• Provide administrative and logistical support to the RRR coordinator.• Assist with the development and implementation of RRR programs and activities.• Track and report on the progress of RRR programs and activities.• Worked closely with local communities, government agencies, NGOs, and other stakeholders to ensure effective coordination.• Participated in field missions to provide direct assistance, distribute aid, and monitor the progress and impact of programs on the ground.• Initiated the procurement, distribution, and management of aid supplies, ensuring timely delivery to affected populations.• Took on recruiting, hiring and evaluation committees responsibilities.• Collect updates from the field for the monthly newsletter and share with relevant stakeholders.

Toronto, Ontario, Canada

• Coordinated & organized community outreach events.• Facilitated volunteer programs and administered different roles.• Consistently completed projects within challenging production deadlines.• Established outreach program policy and procedure guide that included team recruiting, training, and on-site event management processes.• Collaborated with marketing department to create invitation letters, flyers, and electronic campaigns promoting programs, events, andcommunity initiatives.• Evaluated the effectiveness of outreach programs by tracking attendance andcollecting data from surveys.

Toronto, Ontario, Canada

• Charted and recorded information in client files. • Quickly responded to crisis situations when severe mental health and behavioral issues arose. • Efficiently gathered information from families and social services agencies to inform development of treatment plans. • Interacted with clinical staff and external resources such as school or community personnel. • Referred clients to other programs and community agencies to enhance treatment processes. • Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members. • Tracked client movement on and off the unit by documenting times and destinations of clients.