Shams Tarek Email & Phone Number

Nasr City , Cairo, Eg

• Manage the product lifecycle, ensuring stakeholder requirements are understood and implemented.• Communicate with cross-functional teams and stakeholders.• Work with internal teams, including developers, engineers, and quality assurance.• Deliver high-quality products that align with the company's vision and roadmap.• Conduct market research and analyze competitors.• Make informed decisions about product development.• Possess strong analytical and problem-solving skills.• Expertise in Agile methodologies, Jira, and web analytics.• Skilled in mobile application development, front-end development, and user experience design.• Focus on delivering a seamless customer experience and driving product strategy.• Support revenue growth through product management.

As CTO at JTS Group, I lead the technology direction, ensuring alignment with our business strategy. My focus includes:• Strategic Vision: Shaping our technology strategy to drive business goals.• Product Excellence: Overseeing product development, and delivery.• Robust Infrastructure: Managing servers, networks, and security measures.• Talent Leadership: Attracting, developing, and retaining top tech talent.• Innovation Catalyst: Fostering a culture of creativity and staying ahead of industry trends.

Cairo, Cai, Eg

• Developed and implemented e-commerce tech strategy aligning with business goals, defining the product roadmap, prioritizing features, and identifying growth opportunities.• Oversaw development of TheGiftery store, ensuring timely, budget-conscious delivery of products meeting customer needs.• Collaborated with the engineering team to maintain high product standards in quality, scalability, and security.• Conducted user research and analyzed feedback to enhance user experience, driving continuous product improvements.• Monitored key metrics (e.g., conversion rates, customer engagement) to inform product development and identify growth opportunities.• Managed stakeholder relationships, effectively communicating product updates and progress to ensure alignment with strategy.

• Designed technical developments in collaboration with the technical team.• Implemented software life-cycle methodology to ensure efficient project execution.• Developed and maintained information technology plans outlining project status, individual tasks, milestones, completion estimates, and resource allocation.• Inspected projects for quality assurance to meet standards and requirements.• Ensured customer satisfaction through post-project debriefing with clients, addressing any concerns or issues.• Brainstormed new test ideas for technical projects in collaboration with the technical team.• Created technical documentation as needed and reported on the progress of the project to stakeholders.

Dhad is an audiobook Mobile App targeting Saudi and Gulf users.I had a specific responsibility which was all in the technical matters of the application.Of course, organizing the launch of the application's features is one of the things that I have done, after studying the competitors and the market compared to the objectives of the application and the possibilities of development.

Nasr City 1, Cairo, Eg

I worked as a technical mentor for SawtMusic.Study the technical requirements for projects and identify challenges.Forming project executive teams.Training employees to manage platforms.Provide technical solutions at business meetings.

Autoparts, an online marketplace, provides its customers with an extensive selection of Car Spare Parts.Raised $30,000 / Pre Seed from Falak StartupsI was responsible for implementing the action plan from a technical point of view.Infrastructure design for the retail platform.Managing the implementation of the online store and points of sale.Technical support and monitoring for retail platforms.Improved performance of the e-commerce platform.Feeding e-marketing with the status of products and sales to update targeting plans.

Thimar determined to push the whole fruit and vegetable market up a notch. We wish to provide people with affordable, quick and easy food varieties of high nutritional value. We aim at eliminating an outdated supply chain that wastes time and resources and replaces it with a technology-enabled process. I started to implement my technical vision to the grocery section especially the Vegetables and Fruits. Totally different and new experience to buy food raw materials.We built a Desktop & Mobile E-commerce platforms for consumers shopping. Inventory, CRM, Chatbot, and Delivery route management.

- Assist marketing team in preparing market plans and strategies to promote Arabhosters service.- Analyze existing and potential markets to identify and secure business development opportunities.- Prepare effective proposals, presentations, demonstrations and sales tools.- Conduct competitive product analysis and market research to develop roadmap and sales strategy to secure new business.- Inform Account Managers on identified business opportunities.- Develop good customer relationship through personal visits, phone calls, follow-ups, e-mails etc.- Maintain a strong relationship with customers for future business growth. - Work with internal teams to achieve targeted business goals.- Coordinate with Business Development Manager in problem-solving, resourcing and budgeting activities.- Conduct marketing campaigns, social activities, CSR etc. in order to increase recognition.- Planning Sales strategy.- Analyze & Report business growing.- Assess customers needs and provide assistance and information on service features.- Open and Close deals in Business meetings.- Manage and following up service orders.- Manage and train joiner sales team.

Cairo, Nc, Eg

I've not little knowledge about Linux system, Information Security, CMS platforms, Web Design, Web performance, Open Source, Build Business model and all what related with web sites and web hosting industry. So I use to Write Technical articles and tutorials in ArabHosters blog.

Cairo, Nc, Eg

- Assess customers needs and provide assistance and information on service features.- Remain knowledgeable on services offered and discuss available options.- Open and Close deals in Business meetings.- Build service trust relationships with customers.- Manage and following up service orders.- Manage and train joiner sales team.- Inbound Marketing.- Social Media Management.- Online Marketing Campaign.- Re-brand.- Public Relations.

Cairo, Nc, Eg

- Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7x365 uptime service.- Fault finding, analysis and of logging information for reporting of performance exceptions.- Proactively monitoring system performance and capacity planning.- Manage, coordinate, and implement software upgrades, patches, hotfixes on servers.- Collaborate with team members and other teams (In/Out of house) to develop automation strategies and deployment processes- Collaborate with team to keep servers uptime policy 99.9% for +150 machine.- Customer Support through Ticket, Chat, and phone support.- Create and modify scripts to perform repeated tasks Automated.

Rome, Latium, It

Logic Solution is a Micro Business provide Shared Web Hosting, Virtual Servers, resell Bare metal server, CMS Support and Front End development.I used to work on Sales, Web Design, Web pages, php, Linux System Administration, Technical Support, Account Management, Social media Marketing and Sales development.

Ring 4 Host is a Micro Business provide Shared Web Hosting, CMS Support and Web Design.I used to work on Sales, technical Support, Web Design, Web pages, Service management and Sales development.

Ebda3y is a Micro Business provide Shared Web Hosting and Vbulletin Support.I used to work on Sales, Service management and Sales development.

Bachelor'S Degree, Computer Science

Senior Technical Trainee, Computer Engineering