Mohammad Shamsuddin Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Achievements and Awards in current organization: - Successfully accomplished new server installation, configuration in newly inaugurated RAKBANK Motor City Branch in Dubai.Successfully shifted multiple servers from RAKBANK one branch to another RAKBANK office.Got appreciation award from ABF RAK bank department for solving team issue in prior to give time.Got appreciation award from Employee Banking Department for support.___________________________________________Roles and Responsibilities in Current Organisation: -----------------------------------------------------------------------Windows servers L3 Support.Management of Microsoft SCCM server & administration.Very good knowledge and hands-on experience in PowerShell Scripting.Automation of various day to day tasks with PowerShell Scripts.PCs and Servers Management via PowerShell scriptsPackages and Applications Deployment via SCCM server in PCs.Automation in SCCM server for packages and applications deployment.Good knowledge in creation of SCCM WQL complex scripts queries.LANDesk Server administration for windows patches deployment.Windows Servers Security patches and Cumulative updates evaluation.Deploying security patches and Updates in servers and PCs via LANDesk.Creating queries and generating reports for pcs and servers via LANDesk.McAfee EPO server administration.McAfee Anti-Virus, and DLP deployment via McAfee EPO server.McAfee DLP (Data Loss Prevention) Management.McAfee Security Threat prevention installation and management.Security assessment and Risk management for PCs and servers.Installation of New servers and management.Hands on experience on all MS Servers from Server 2008 to Server 2016.VM Ware VDI app layer deployment, management and L1 support.File server management.Print server management.DHCP server management.Servers tape drives installation, management and L1 support.Hardware and Network support for PCs and servers.

Dubai, United Arab Emirates

On "Intertec Systems LLC (UAE)" pay role, Provided Support to RAK BANK.Responsibilities.Windows servers L3 Support.Microsoft SCCM server administration.Automation of various day to day tasks with PowerShell Scripts.Very good knowledge and hands-on experience in PowerShell Scripting.PCs and Servers Management via PowerShell scriptsLANDesk Server administration for windows patches deployment.Windows Servers Security patches and Cumulative updates evaluation.Deploying security patches and Updates in servers and PCs via LANDesk.Creating queries and generating reports for pcs and servers via LANDesk.Packages and Applications Deployment via SCCM server in PCs.Automation in SCCM server for packages and applications deployment.Good knowledge in creation of SCCM WQL complex scripts queries.McAfee EPO server administration.McAfee Anti-Virus, and DLP deployment via McAfee EPO server.McAfee DLP (Data Loss Prevention) Management.McAfee Security Threat prevention installation and management.Security assessment and Risk management for PCs and servers.Installation of New servers and management.Hands on experience on all MS Servers from Server 2008 to Server 2016.VM Ware VDI app layer deployment, management and L1 support.File server management.Print server management.DHCP server management.Servers tape drives installation, management and L1 support.Hardware and Network support for PCs and servers.Achievements and Awards.Successfully accomplished new server installation, configuration in newly inaugurated RAKBANK Motor City Branch in Dubai.Successfully shifted multiple servers from RAKBANK one branch to another RAKBANK office.Got appreciation award from ABF RAK bank department for solving team issue in prior to give time.Got appreciation award from Employee Banking Department for support.

Hyderabad Area, India

Incident Management including monitoring and alarm/error reporting. Project transformation , server installation and maintenance , Policy configuration, patch evaluation, technical support, coordination with Vendor, OTRS ticket support, responsibility of Priority 1 and 2 incidents; resolving problems within the SLA.

Hyderabad

PC Solutions Pvt Ltd :Through PC Solutions provided support to :1) CSC Computer Science Corporations : October 2008 to October 2010 Designation : Technical Customer Support Executive2) Nunhems India Pvt LTD Bayer Vegetables Seeds (HYD) : October 2010 To July 2013 Bangalore: Designation : IT Customer Support Executive Job profile: Ghost Server management, Managing of AD, Lotus notes support, Desktop trouble shooting, and network Trouble shooting. Installation and support for various applications. Responsibility: Installation and trouble shooting of various Software applications like MS office, Outlook, Lotus Notes, SQL Server, Oracle Client and Server, Apache Tomcat, IBM Web Sphere, Visual Studio, Visual Studio Team Suit, Visual Studio Team Foundation Server, Java, and Eclipse, etc. Router and Vsat connectivity configuration and monitoring, coordination with vendor for lease line, ISDN and Server support, Technical support server and desktop issue, Active directory configuration and management. Vendor management. Achievements & Awards in CSC :-• Got accolades award for Best engineer of the month.• Got accolade s award for successfully completion encryption of all CSC BNG laptops. • Got accolade award from Unum Project Manager, for good and quick support for CSC Unum project.• Created script for automatically configuration of standard CSC Internet proxy settings, while users logs in system.Achievements & Awards in Nunhems India Pvt Ltd: - Got Appreciations email from 7users including Head of Departments. Successfully completed Microsoft Certified Technology specialist Windows 7 configuration. In December 2014 Got appreciations for saving 1.5 Lacks by resolving four MS Windows Seed counter problem in Bayer Nunhems.

Hyderabad

Job profile: Installation and configuration of Router ,switch ,LAN Servers ,desktop’s and Printer’sResponsibility: New Installation and maintenance of Router, switch, LAN cabling, server and desktops support, purchasing of new hardware, online customer support.Designation: Hardware and Networking Engineer Achievements & Awards in Info India Pvt Ltd :-*Desktop Certified engineer certificate from IBM.*Best engineer of the year award, from IBM info services.