Otowa International is an Importer, exporter, and Distributor of both Office and home furniture.

Provide day-to-day banking services to clients. Such as deposits and withdrawals cash, bill payment etc.Knowledgably answer queries or resolves issues in a swift manner.Make referrals to Financial Advisors for the clients who want to apply for credit products.Advise clients on how to improve their financial situations (i.e. loan consolidation for reducing interest)Always be alert to prevent robbery, fraudulent activities as well as conducting banking by following banking rules and regulations.

Applied strategic sales and consultation techniques to convert leads to customers and upsell higher end products.Performed opening and closing of cash float, payments and simple bookkeeping including accounts and customer orders.Nurtured a pool of 8 loyal customers to achieve 'loyalty program' KPI for add-on sales and relationship management. Acted as the first line of defense in matters of public relations, handling customer disputes within company's policies.Secured Instant reward of $50 for exceeding sales quota on polishing cloth by 25%.Managed customer queues efficiently under pressure and during busy seasons, consistently projecting patience and poise.

Conducted opening and closing procedures, including accurate bookkeeping and cash handling.Assisted approximately 600 customers with purchases and inquiries at a busy location.Tagged merchandise with pricing labels and managed inventory to avoid product unavailability.Adhered to Know Your Customer (KYC) policies by verifying customer eligibility for purchases based on membership, age, and the presence of ID.