This is what I do as a hobby!

• Scheduling of all technicians. Managed their daily appointments• In charge of Accounts Payable and Accounts Receivable• Created all invoices • Processed all payroll• Handled all phone calls for customers and vendors• Processed all RMA’sAccomplishments: Helped implement ConnectWise ticketing system and trained the staff on how to use it. Migrated from QuickBooks Pro to ConnectWise.

• Scheduled service appointments for all customers• Scheduled the technicians to do the work on the cars• Processed all paperwork for all service claims• Sold service plans and contracts.• Followed up with phone calls for customer satisfaction• Processed weekly payroll for the whole service department • Enter customer information into Customer Relation Management system• Review and verify service contracts for accuracy and completenessAccomplishments: Worked my way from Service Writer to Assistant Service Manager

• Started as a cashier and worked my way up to Manager• In charge of staff• Worked with customers• Scheduling shifts• PayrollAccomplishments: Became manager of the Denville Burger King.