• Process vendor invoices for Duke Energy, analyzing projects, verifying invoice accuracy, and ensuring timey invoicing.• Conducts audits on work order materials, labor, and equipment, ensuring alignment between actual field construction and vendor invoiced amounts. • Effectively communicate with external stakeholders to relay information about rejected invoices• Monitors and tracks the status of post-audit corrections to ensure accurate and timely payment• Resolves invoice issues independently• Processes over 4 million dollars in invoices monthly.

• Spearheads 15+ bookkeeping accounts for small to mid-level businesses, overseeing all financial activities such as P&L statements and management reports• Streamlines business operations and facilitates the onboarding and training of new employees; Ensures compliance with federal, state, and company policies, procedures, and regulations• Administers various projects to ensure efficient business operations; Oversaw payroll management• Compiles comprehensive statistical, financial, accounting, and auditing reports, including tables of cash receipts, expenditures, accounts payable and receivable, and profits and losses; Facilitates LLC formation for clients• Reconciles records and promptly reported any discrepancies, while maintaining financial security through adherence to internal controls; Verifies figures, postings, and documents for accuracy, mathematical precision, and proper coding• Prepares personal and business tax returns, demonstrating expertise in tax preparation; Provides both electronic and regular notary services• Provide customer support through phone, email, chat support

• Conducted reconciliation of accounts receivable general ledger account and accounts receivable trial balance account to rectify discrepancies; Generated daily and weekly cash reports for management review• Modified collection reports to assess collection status and outstanding balances; Collaborated with customers to resolve account discrepancies and outstanding balances• Supervised daily invoicing operations; Executed monthly reconciliation and closing procedures• Managed sales metrics reporting for three divisions of the company; Facilitated refunds and processed state tax exemptions• Completed and maintained vendor accounts, applications, and contracts; Utilized Salesforce to create and update customer accounts while providing monthly statements

• Collaborated with the accounting team to ensure smooth operations and timely completion of month-end and year-end closing activities; Streamlined tax exemption certificate processing by leveraging Avalara• Provided excellent customer service by responding to customer inquiries regarding invoices, payments, and account status• Addressed customer concerns and maintain positive relationships to ensure timely collections• Documented payments accurately and efficiently within Great Plains; Executed payment processing operations utilizing USAePay

• Led a high-performing team of 10-12 individuals to optimize business operations, ensuring efficiency and productivity• Directed and mentored team members on project execution, providing clear guidance and instruction; Oversaw readers' production output and accuracy• Developed and monitors comprehensive reports on reader performance and project status, ensuring up-to-date information availability; Maintained accurate employee time-sheet records• Evaluated open-ended responses for content, organization, grammatical accuracy, and the ability to effectively communicate and respond to specific directives; Conducted performance evaluations for scoring purposes• Assessed test items across various subjects such as math, science, and social studies from elementary to college