Deliver an unbeatable customer experience through courteous interactions and wide-ranging product knowledge as well as representative of offering product recommendations

Properly pick, pack, label, sort and hand-over customer online orders to carrier for delivery

Unloading freight. Unpacking and properly stocking inventory throughout the store

Working in produce department.

•Round the clock supervision and monitoring of Crew Scheduling. Close Co-ordination with Monitoring Cell of Crew Scheduling/MT Section/Duty Controller,Traffic.•To monitor the crew pick up and drop according to the published final crew position on 'ROUND THE CLOCK' •To maintain a close liaison with the MT Section regarding the changes in final crew position due to various operational reasons for crew pick up drop•To maintain arrival/departure register of the crew in order to record the crew movement•To cross check the final crew position from the monthly roster and duty letters issued from the Head Office.•To amend the final crew position in case of sick reports operational changes change of equipment, etc•To inform the crew families regarding the delays in flights after the office hours•To inform the crew after the office hours regarding change in flight patterns, timings and any important information concerning crew regarding operation of flights•To plan revised crew slip patterns in case of diversions/delays or any other operational disruptions arising after the office hours, keeping in view the laid down rules and the Airline interest and to issue•To decide about the crew availability for any non-schedule flights, extra sections,etc. after the office hours•To ascertain whether the leave applications received from the crew after the office hours can be approved and to make the, alternate arrangements in case of approval•To examine the acceptability of mutual change request of the crew after the office hours and to make the necessary arrangements accordingly•To brief Chief' Pilot Planning & Scheduling/Manager Crew Scheduling/Assistant Manager Crew Scheduling, regarding divisions taken on various crew problem arising after the office hours•To arrange tickets/bookings/boarding cards for cockpit crew proceeding outstation on official duty as per built in flight patterns/final crew position

•Supervise the smooth functioning of Flight Manual library at Jinnah Terminal•Familiarize with the contents of all Jeppesen Route Manuals•Guide Flight Manual Assistants for insertion of Jeppesen revisions in the manuals•Ensure that Jeppesen Route Manuals sent on aircraft for the flights are revised up to the last revision and are in good conditions•Arrange timely retrieval of all Jeppesen Manuals after arrival of aircraft to the base and supervise their preparation for the next flight•Monitor any changes in the Flight schedule and arrange the required manual for the same•Supervise timely dispatch of Jeppesen Route Manuals for Flights originating from Lahore and Islamabad•Arrange replacement of torn/missing charts of Jeppesen Route Manuals•Intimate in advance to Asst Manager Navigation regarding requirements of Charts/contents/ Bags for Flight Manual library•Ensure that cordial relations among staff of Flight Manual Library at Jinnah Terminal are maintained for smooth functioning of the library•Prepare monthly duty roaster for staff working at Flight Manual Library at Jinnah Terminal and supervise that staff are performing their duties as per the roaster•Maintain and update ICAO documents

•Managed full day training sessions for junior / new staff regarding call handling skills, product knowledge and other Applications.•Live call monitoring to increase efficiency and effectiveness, and to decrease call time.•Managing abandon Calls records with follow up.•Planned Training Manual.