Shanaf Mohamed Email & Phone Number

Hyderabad, Telangana, India

Sharjah, United Arab Emirates

● Develops and builds frameworks/prototypes that integrate Big data and advanced analytics to make business decisions. ● Design and build ETL pipelines to automate ingestion of structured and unstructured data to be accessed and analyzed to identify Customer trends, Best Sellers, preferences and patterns. ● Maintain existing ETL workflows, data management and data query components● Test Data Management in Big Data to capture end-to-end business processes.

Dubai

● Developed data pipelines to capture vendor application raw data logs to extract, transform and load data to the data warehouse system using batch processing.Developed self-service kiosk usage reports for business based on the data captured.● Created data pipelines to capture flight and passenger history from real time system to the data warehouse system named ADD (Airport Dynamic Database) using batch processing.● Worked on impressive improvements in the passenger services (PSS) area of Emirates Airline and dnata that supports Agent check-in and boarding process.● Enhanced B2B and B2C web applications for Emirates Holidays and Arabian adventures business units to search, quote, book individual services (Flights, Hotels, Cruise, Tours/Safaris, Car Rentals, Excursions, Special services) and packages.● Implemented new features that includes passenger check-in, document checks, timatic checks, seat change, frequent flyer updates, boarding pass and baggage tag prints for Self Service Kiosk application.● Developed live monitor system for all peripherals from airport check-in and boarding counter desks and generates proactive notifications /alerts.● Developed a tool to monitor the registration and image recognition process for Biometrics.● Implemented Emirates Self Service CUSS application at various Airports that includes SIN, LHR, RUH, KIX, BUD, NRT.● Integrated Automated Bag drop application / interface service with vendor systems at SIN and LHR airports.● Stakeholder and Vendor Management that includes Sita, Arinc, Materna, IER, ICM, Embros, Travsys, Ximes.● Lead a team of 4 developers to accomplish enhancements and support initiatives.● Incident tracking and resolution within SLO and proactive issue identification, resolution / escalation. Initiate and implement adaptive, perfective and preventive maintenance plans and disaster recovery drills. Conduct monthly service review with business.

Dubai, United Arab Emirates

• Engaged in the phases of development, testing, enhancement and support of applications• Plan the day-to-day workload and ensuring task completion on defined time line• Driven number of upgrades and migrations and coordinate releases• Implementation, Support, Conduct User trainings for in-house Sales & Marketing team• User Interface customization, Lotus Notes Integration and custom Reports generationKey Projects• SalesLogix CRM – A mid-level Customer Relationship Management application (a vendor based system) for in-house Sales & Marketing team. The system helps to create Accounts, Contact and initiate Opportunities and keep track of the activities related to opportunity till the deal is closed. Contribution includes Implementation, Incident tracking and resolution, Service improvement programs and User trainings for in-house Sales & Marketing team. Customization includes integration of SalesLogix with Lotus notes and custom reports for Sales Managers.• SmartTrack – SmartTrack Call Billing application captures SMDR (Station Message Detail Recording) from the PABX and bills inbound and outbound calls. Interfaces supported are COM, TCP/IP and File System. System is capable of creating flexible rate profiles and billing methods with easy SMDR configuration. System includes rich MIS reports, user defined dashboards and auto mailing feature. Contribution includes Requirement Specs, Database Design and Resource allocation for Development, Setup creation using Install Shield, Testing and Implementation.

Bengaluru, Karnataka, India

• Requirements gathering and development of the Global Billing system and Billing Engine projects.• Plan and execute the Test cases, liaise with onsite technical teams to rectify and resolve the issues.Key Projects• Global Billing System – Descartes provides services to various customers in logistics and transportation. They have variety of services for their customers. Descartes bills their customers for services. For each services Descartes assign prices and billing is based on usage or fixed price. Global Billing system is as intranet site used by Descartes which helps to store customer information, service information, etc. It also helps to store prices and discounts associated for each services for a given customer.• Billing Engine – Billing engine is a backend process that takes care of billing the customers based on various parameters entered through Global Billing System. The billing engine is divided into five distinct components Initiator, Controller, Validator, Pre-processor and Processor.

Bengaluru, Karnataka, India

• Software development for Softstone Trading system.• Requirements analysis, Database design and Testing.• Provide implementation support for the clients in the region.Key Projects• Centralized Database System and Online Monitoring System - An intranet solution for a 100% Export oriented granite processing company, Crystal Granites and Marble Ltd. The application centralizes data of Head Office and two Production units, which are located at different geographical locations. The centralized database is residing at the web server in which all the three units can update the data and monitor the data for further proceedings.• SoftStone – The system comprise of trading of raw blocks like Marbles and Granites. The system with a client server interface concentrate on Purchase and Sales of blocks both for domestic and overseas market. The main module includes Customer Order, Job sheet, Inspection, Purchase, Inventory, Packing, Sales invoicing and Shipping or Transporting.

Kerala, India

• Requirements analysis, Development and Testing.• Provide implementation support for the clients.Key Projects• College Information System – The system splits module as Admission, Students Information, Courses Details, Fees payment, Exam schedules and reporting. Admission module help department to prepare list of students for admission in an academic year based on grace marks.