Shanaka Appuhamy Email and Phone Number

I’m a Reservations Supervisor, with over 12 years’ experience in the hospitality industry. Having spent the last 12 years working in large four-star resorts at Marawila, Waikkal & Negombo, I have built a reputation for growing revenue and increasing hotel room occupancy, rates.I am currently employed at a 4* classified Beach Hotel in Negombo, which includes 131 Rooms, Restaurant with 200 pax capacity and a Grand Ballroom with 250 pax capacity. During my time in this role, I have been successful in increasing the hotel’s occupancy, Revenue to the highest level.My other key successes in recent years include:- Increased the revenue of a four-star hotel in negombo.- Training the staff to be the best at working place.- Handling the DMCs, Direct Reservations & OTA by myself.- Promoting the property with a unique standard.- Increased the occupancy of a four-star resort in Marawila- Oversaw a growth in profits while supervising a four-star hotel reception in MarawilaA very hands-on front office supervisor, I control all operational aspects of front office. This extends to Guest Relations, Sales and Reservations, Revenue management and staff training.Please feel free to get in touch with me if you’re interested in connecting.Specialities: Front office supervision, operations management, Sales and Reservations, Revenue management.