• Primary point of contact for multiple customers• Assist customers through email, phone, online presentations, and in person meeting• Ensure the timely and successful delivery of thousands of weekly orders• Liaison between the customer and internal teams• In charge of keeping current clients satisfied and delivering exceptional client service on a daily basis• Maintain all product content including input of product descriptions and relevant data onto spreadsheets ready for upload into partner portals• Responsible for billing customers on a daily basis

• Primary point of contact for multiple customers• Ensured the timely and successful delivery of over 10,000 weekly orders• Kept current clients satisfied and delivered exceptional client service on a daily basis• Responsible for billing customers on a daily basis• Ensured all clients remained informed on their outstanding debts and deadlines

• Welcomed visitors by greeting them promptly in person and on the telephone• Answered and screened incoming phone calls and emails.• Answered questions and directed callers to the appropriate department/person for further assistance• Maintained office security by collecting visitors identification and escorting them to designated waiting areas• Performed daily clerical tasks such as sorting, filing, photocopying, faxing, etc.

• Responsible for overseeing over 100 Background Checks• Compiled Employee Exit Interview information• Analyzed data and completed HR Scorecards• Completed Expense, Commission and Employee Referral Reports