Shanay White Email & Phone Number

Georgia

• Ensures efficient training management through training and learning management system (LMS) support.• As LMS Content Development, performs Content Owner functions by applying HTML, and learning management system knowledge to archive, migrate, and update courseware, resources, and assessments in the LMS system.• Initiates auditor new hire Defense Acquisition Workforce Improvement Act (DAWIA) status in LMS, tracks auditor progress and updates DAWIA levels as milestones are met.• Prepares correspondence, maintains department calendar, and updates rosters, reports and spreadsheets. Issues CAC cards and conducts CAC inspections via RAPIDS to verify certificates are accurate.• Updates and identifies roles of new hires and assigns all mandatory courses. Assists Training Support Officer and Training Coordinators at all levels with administrative and logistical support for assigned courses.

Alpharetta, Georgia, United States

• Performed general office procedures to include processing of mail, answering the phone, ordering supplies, and maintaining inventory control• Supported areas of course scheduling, room assignments, student registration, and edit course schedule for the college• Inputted faculty credentials into Banner and KMS database• Investigated and troubleshoot student registration errors• Provided professional development training on course scheduling to Division Deans, Program Directors, and course coordinators• Operated effectively within the organizational structure while demonstrating trustworthiness and responsible behavior• Created PowerPoint videos for training purposes, led professional development training, performed edits to the current training manual• Evaluated candidates for SAP appeal program and participate in various committees• Answered and assisted students, faculty, and staff with questions or concerns• Logged all student concerns/complaints into an excel spreadsheet• Ran Crystal Reports for course scheduling data

Jacksonville, North Carolina Area

• Provided a safe environment for students and responsible for the security of assigned equipment, materials, and classrooms• Prepared, administered, and graded assignments and examinations in a timely manner to inform students about their progress and provided opportunities which allowed students to succeed• Created a learning environment that encouraged student involvement and participation• Encouraged the use of the support services by students• Distributed student evaluation forms and/or surveys on a timely basis.• Followed procedures related to the Basic Skills Office, including grade reports, deadlines and attendance record reports• Documented students’ attendance, participation, and academic progress by giving and grading assignments, projects, quizzes and/or examinations that lead to a final grade.• Used current technology to enhance effectiveness, including but not limited to computers, overhead projectors, PowerPoint and DVD equipment• Selected textbooks and other resources for the class• Continued professional development and growth according to personal needs and certification requirements• Prepared class sessions and assignments to help students grasp course content and how it integrates with overall student learning outcomes for the course• Participated in the development and implementation of academic policies, guiding principles, objectives and functions in accordance with the philosophy of the school

Camp Lejeune Nc

• Instructed students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations on the subject of Spanish• Adapted teaching methods and instructional materials to meet students' varying needs and interests• Established clear objectives for all lessons, units, and projects and communicate those objectives to students• Established and enforced rules for behavior and procedures for maintaining order among the students for whom they are responsible• Prepared students for later grades by encouraging them to explore learning opportunities and to persevere with challenging tasks• Observed and evaluated students' performance, behavior, social development, and physical health• Provided a variety of materials and resources for children to explore, manipulate, and use, both in learning activities and in imaginative play• Prepared and implemented remedial programs for students requiring extra help• Prepared, administered, and graded tests and assignments to evaluate students' progress• Enforced administration policies and rules governing students• Assigned and graded classwork and homework• Maintained accurate and complete student records as required by laws, district policies, and administrative regulations• Organized and lead activities designed to promote physical, mental, and social development, such as games, arts and crafts, music, and storytelling• Instructed and monitored students in the use and care of equipment and materials to prevent injuries and damage• Conferred with other staff members to plan and schedule lessons promoting learning, following approved curricula• Prepared reports on students and activities as required by administration• Collaborated with other teachers and administrators in the development, evaluation, and revision of elementary school programs

San Diego Ca

• Ensured the efficient operation of the Travel Club during assigned shift by performing a variety of clerical/technical duties in support of the reservation department• Answered reservation inquiries and determined availability for potential guests; created reservation record• Assisted in the training of new employees • Provided information about location of activities and tourist attractions in the immediate area to patrons• Assisted customers and communicates positively in a friendly manner• Asked questions to determine, verify and solve problems including customer issues and refer to management when deescalation procedures have been exhausted • Maintained inventory control and weekly sales numbers• Inspected, assembled, and shipped out request kits to distributors by using Fed-ex online• Documented deliveries and accessed supplies; scanned and attached all checks and cruise forms to the members’ files in our database• Coordinated shipping schedules and delivery of media kits• Navigated members through the Travel To Go website via telephone• Assisted clients in finding travel package deals • Created welcome letters using excel spreadsheet and mail merge to disseminate to clients

Hilton Head Sc

• Consulted clients and helped them choose the best option from the available alternatives according to their requirements and budget• Advertised about vacant properties and answered all queries of callers • Assisted in the preparation of employee development program course• Answer calls and e-mails and provide details of the available properties for sale/lease• Accompany visitors to the site and explain the specifications of the property • Proofread and finalize content of brochures, websites, and other marketing material• Prepared cash business transactions reports in QuickBooks• Entered and updated potential timeshare buyers information into the Magna database• Encouraged guests to purchase timeshare or schedule sales tour• Prepared daily manifest in Magna database for sales manager to determine guest arrival rate

Beaufort Sc

• Prepared cakes and ice cream daily according to prescribed instructions to serve to patrons• Maintained compliance with health and fire regulations regarding food preparation and serving, and building maintenance • Monitored food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner• Conducted open and closing procedures; counted money and made bank deposits• Investigated and resolved complaints regarding food quality and service• Scheduled and received food and beverage deliveries, checked delivery contents to verify product quality and quantity• Monitored budgets and payroll records, and reviewed financial transactions to ensure that expenditures are authorized and budgeted• Maintained food and equipment inventories as well as inventory records; ordered additional supplies when needed• Resolved personnel problems, hired new staff, and evaluated employee performance, created staff schedules and delegated duties• Reviewed work procedures and operational problems to determine ways to improve service, performance, or safety• Arranged for equipment maintenance and repairs, and coordinated a variety of services, such as waste removal and pest control

Master Of Business Administration (Mba), Business Administration And Management, General, 3.5

Used a Business Simulation to build team and critical thinking skills to bring business theories to life. Analyzed external competitor.

Bachelor'S Of Science/Management, Business, 2.9

Learned how to work in an online class environment while taking core classes to complete B.S. in Management.

Business Office Administration, Business, 3.8

Activities and Societies: Apart of the Newspaper Club.Had hands on experience with Microsoft Office, Publisher and Access. Developed.

Associate'S Degree Of Liberal Arts, Liberal Arts And Sciences/Liberal Studies, 3.0

Activities and Societies: Thespian ClubTook general education courses and obtained a certification of Professional Proficiency in Spanish.

Diploma, General Education

Activities and Societies: Theater and DanceTook the General Education courses