Shan Chen

Shan Chen Email and Phone Number

IT Support and Technician @ Service Provider
Dhaka,Bangladesh, BD
Shan Chen's Location
Calgary, Alberta, Canada, Canada
About Shan Chen

• ITIL Foundation in IT Service Management

Shan Chen's Current Company Details
Service Provider

Service Provider

View
IT Support and Technician
Dhaka,Bangladesh, BD
Website:
sinthialija.com
Employees:
21
Shan Chen Work Experience Details
  • Service Provider
    It Support And Technician
    Service Provider
    Calgary, Ab, Ca
    View
  • Service Provider
    It Support / Technician
    Service Provider Aug 2021 - Present
    Troubleshooting various IT issues via different channels, Tier1&2 support of Windows, Windows server and MacOS. Experience with G-Suite migration, Entra ID and Microsoft 365 tools. Working knowledge of networking and ServiceNow.
  • Apple Certified Service Provider
    Apple Certified Mac And Iphone Technician
    Apple Certified Service Provider Aug 2021 - Present
    Experienced in Unix-like Operation Systems, Tier 1&2 support of Apple products via different channels , Excel at communication and building connections with customers to establish loyalty
  • Domino Highvoltage Supply Inc.
    It/Developer
    Domino Highvoltage Supply Inc. Aug 2022 - Sep 2022
    Experience supporting Microsoft 365 environments; Working knowledge of Microsoft Power Platform, e.g. Power Automate; Communication skills about open items and issues to key stakeholders, including management; Ability of assuming additional responsibilities as assigned/required
    View

Shan Chen Education Details

Frequently Asked Questions about Shan Chen

What company does Shan Chen work for?

Shan Chen works for Service Provider

What is Shan Chen's role at the current company?

Shan Chen's current role is IT Support and Technician.

What schools did Shan Chen attend?

Shan Chen attended University Of Calgary.

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