Flicker Chen Email & Phone Number

Flicker Chen[Whatsapp/Wechat:+86 199 6792 2482] | [Email:sale35@cnslogistic.net] | Profile Summary A senior professional with 5 years of experience in the field of international freight forwarding,proficient in using efficient logistics strategies and excellent customer service skills to provide customized freight solutions for global customers.Have accumulated professional knowledge in the management of maritime transport, air transport, multimodal transport and international trade documents, and is good at coordinating complex cross-border transport projects to ensure safe and on-time delivery of goods. With excellent negotiation skills and strong supplier management capabilities, committed to continuously optimizing supply chain processes, reducing costs, and improving customer satisfaction.Key SkillsInternational logistics planning and executionSea/Air Freight Operations and Cargo TrackingCustoms declaration, clearance and trade complianceCustomer relationship management and maintenanceSupply chain management and optimizationCross-cultural communication and teamworkProfessional Experience Manage daily freight operations, including but not limited to inquiries, bookings, document preparation and shipment tracking.Negotiate route agents, optimize route arrangements, and effectively reduce transportation costs.Work closely with customs and inspection and quarantine departments to ensure smooth customs clearance of goods.Provide consulting services to customers to solve various problems that arise during the logistics process and enhance customer loyalty.Implement and monitor KPIs to continuously improve internal work processes and increase efficiency.Language Proficiency Chinese (native language)English (fluent, spoken and written)

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  广州番禺职业技术学院

  International Business