Shan Conner, Mba Email & Phone Number

Lenexa, KS

Lenexa, Kansas

Lenexa, KS

Lenexa, KS

As Manager of Knowledge Engineering, I lead a team of technical communication professionals in the architecture, design, editing, and publication of our content library in the Agile methodology. I also oversee the migration of content to XML-DITA.

As Team Lead of Technical Writing, I was responsible for the dailymanagement of a team of technical writers. My team wrote technicalarchitecture documentation for Perceptive Software’s flagship product.

As Technical Writer, I helped convert our development teams from waterfall to Agile software development methodology, and helped represent the needs of the technical writing team to development content as part of the Agile methodology.

As Content Development Manager, I managed a large team of Technical Writers in the development of FDA- and ISO-compliant documentation for a medical software company.

As Documentation Team Lead, I managed a large team of Technical Writers in the development of FDA- and ISO-compliant documentation for a medical software company.

As Senior Documentation Developer, I developed the framework and content for a web-based, consumer-facing medical application.

As Technical Writer, I developed online help for banking industry applications, as well as an intranet site for our development teams.

As Consultant, I worked directly with customers to create customdocumentation and training solutions for homegrown software applications.

As Documentation Coordinator, I designed and wrote learning materials and applications for internal tools and processes for agents and reinsurers.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of General Studies, English