Shan Cureton Email & Phone Number

Washington, Dc, Us

Washington Dc-Baltimore Area

Washington, Dc

♦ Incorporated best practices throughout research, analysis, business development, presentations, and overall strategic planning, increasing client satisfaction and total client returns.♦ Led business operations, financial performance, investments, and ventures as a subject matter expert, producing comprehensive reports for senior executives and shareholders.♦ Grew public profile at events, speaking engagements, etc. as the go-to advisor for regional consulting. ♦ Grew sales to 20% quarterly and attained press features highlighting the company and quick growth. Maintained alliances with other companies to expand on potential opportunities.

Greater San Diego Area

♦ Instituted standard operating procedures for more efficient handling of passenger and enterprise contracts. Sold enterprise accounts and improved client loyalty and return business. ♦ Hired and trained 8 office staff while expanding driver fleet to 50 drivers. Headlined conferences and pitch events, establishing partnerships across the industry and improving market share. ♦ Drafted press releases and engaged news reports, establishing reliable strategy for PR.♦ Used various digital tactics for a social media calendar while also leading marketing campaigns. ♦ Measured performance and tracked campaigns to improve budget utilization across all KPIs

Greater San Diego Area

Chula Vista, Ca

♦ Focus on student achievement while transferring communicative and interpersonal concepts.♦ Taught principles of public speaking and evaluated progress in strict compliance with university policies and procedures, supporting other professors on learning techniques. ♦ Formulated exams and delivered on course objectives while addressing remote work needs.

♦ Arranged custom various events while overseeing hiring decisions for 12 instructors. ♦ Forged productive, professional relationships with community to recruit potential founders. ♦ Improved methods to oversee contracts and collection of tuition and fees, improving productivity and reducing year-over-year costs. Streamlined related payments. ♦ Conducted post-training surveys while using new administrative processes for the alumni list and marketing content production, enhancing workflow amongst numerous staff.

Greater San Diego Area

Responsible for overall logistics of production projects. Oversees the day to day physical aspects of film, stage, and TV productions. Manages, prepares, and controls production budgets. Organizes travel and hotel accommodations. Identifies and selects supported artists and contributors. Selects crew and suppliers to meet production needs. Supervises crew and talent on set. Identifies and regulates Health & Safety procedures. Organizes screening events. Creates funding proposals and financial projections. Creates press kits.

San Diego, Ca

San Diego, California

Greater San Diego Area

♦ Liaison between graduate student organization/departments and Associated Students making sure the needs of graduate students are heard and met. ♦ Organized and promoted research events/symposiums hosted by graduate student organizations.

Greater San Diego Area, Ca

♦ Developed filing system to increase ability to retain and recover documents, reports and records.♦ Accurately calculated and processed payroll, monthly billing, invoices and files for large corporate accounts.♦ Consistently praised for the quality and timelines of reports, attention to detail, exemplary customer service delivery and team-player attitude♦ Delivered excellent support skills to clients/customers and strictly adhered to all company policies and procedures.♦ Provided outstanding and professional client/customer support, receiving high customer satisfaction ratings.♦ Established procedures for ensuring accurate coordination of schedules and meetings which increased work efficiency.♦ Garnered expertise in database systems to track client/customer information, file confidential records and document financial reports.♦ Collaborated with staff members to ensure accurate sample requests, involving, billing and other office duties.

San Diego, Ca

♦ Improved methods to analyze sales statistics and project sales, improving ability to determine the profitability of products and services.♦ Developed successful plans to acquire new customers or clients through direct sales techniques, cold calling, and business-to-business marketing visits.♦ Planned highly commended advertising and promotional campaigns which generated record revenues.♦ Effectively directed the hiring of advertising, promotions, and marketing staff and oversaw all aspects of their daily activities.♦ Improved the organizational efficiency to perform administrative tasks such as monitoring costs, scheduling classes, setting up systems and equipment, and coordinating enrollment.

San Diego, Ca

♦ Ensured the highest possible levels of achievement while teaching students to their strongest potential. ♦ Led extension activities to help expand students’ knowledge of concepts and skills.♦ Provided a safe and well managed learning environment where student learning is evident. ♦ Evaluated test score data to identify students who need additional instructional support.

San Diego, Ca

♦ Provided exceptional customer service while answering customer calls and inquiries.♦ Accurately and efficiently assembled customer orders to ensure top level service.♦ Resolved an average of 500 inquiries weekly and consistently exceeded performance benchmarks.♦ Championed innovative customer relationships strategies to maintain and expand customer base.♦ Attained the highest customer service ratings, ranking 100% in a multitude of service categories, including problem resolution and product education.

San Diego, Ca

♦ Successfully enrolled senior citizens into AARP Medicare RX plan utilizing strong understanding of Part D compliance requirements, manuals, and regulatory standards.♦ Effectively assisted employees, employers, HMO, PPO, third party administrations, and health care organizations with pertinent insurance and prescription information suitable to their needs.♦ Answered numerous calls regarding pharmaceutical benefits and formulary coverage, providing highly reviewed support at all times.♦ Collaborated closely with pharmacies and physicians to provide accurate and appropriate information to members as it relates to the dispensing of covered prescription medications.♦ Recognized for outstanding skill and experience in researching and interpreting complex regulatory requirements.♦ Actively listened to members concerns, identified the problem, and handled the call with professionalism, compassion, and sincerity.♦ Identified key patterns and resolved grievances or complicated calls from members, providers, and pharmacies, while strictly adhering to HIPA rules and regulations.♦ Proactively expanded professional expertise, read and stayed current with new benefit changes and breaking news regarding changes in formulary.

Master Of Arts - Ma, Organizational Communication, General

Activities and Societies: Outstanding Graduate Student- Associated Students SDSU

Bachelor Of Arts (B.A.), Communication And Media Studies

Activities and Societies: ☛ Awards/Honors: Student Dean’s List ☛ Sigma Alpha Lambda Honor Society ☛ Clubs/Activities: PSFA Student Council.

Associate Of Arts (A.A.) Communication, Communication

Associate Of Arts (A.A.), Behavioral Sciences

Associate Of Arts (A.A.), Liberal Arts And Sciences, General Studies And Humanities