Shanda Sentmore Email & Phone Number

Lafayette, Louisiana, United States

Saint Rose Louisiana

As a Territory Sales Manager, I devised effective territory sales and marketing strategies, met customers to address concerns, and provide services and solutions. My role involves identifying sales opportunities, new business development, and performance management to meet strategic goals. My significant contributions are: ✰ Lead Lunch and Learns with guest manufacturer representatives on new products and services; provide product demos, attend dental conventions, sales meetings, and other networking events.✰ Guide account managed pricing (A.M.P.) process to highlight opportunities to reduce company costs; provided data insights to convert accounts to utilize Patterson Dental for merchandising services. Territory Operations | Sales Management | Team Leadership | Consultative Sales | Strategic Planning | Team Management | Medical Solutions Selling | Pharmaceutical Products Selling | Leads Generation | Business Development | Performance Management | Business Relationship Management

New Orleans, Louisiana Area

As District Sales Manager, I spearheaded efforts to increase profitability, improve sales rankings, and led sales strategy for 14 employees throughout the area. I boosted customer retention rates by providing ideas and suggesting process improvements in conjunction with the customer service department. In this role, I directed business development and sales initiatives, guided contract negotiations, and strategic partnerships for B2B and residential sales. Another feather in my cap is transforming an average sales team into a record-setting group with a strong sense of company pride, accountability, and a winning attitude. I implemented team-building strategies that helped to improve engagement and employee morale.My significant contributions are:✰ Designed and developed a comprehensive training and mentorship program for new employees that included field training, a supplemental, incentive-based compensation plan, and an interactive, hands-on approach.✰ Boosted team performance through the implementation of sales optimization strategies that helped in significant business expansion.✰ Strong record of quota achievement and exceeding expectations based on established budgets: awarded Top Sales Manager of the area three times in 2016, recurring revenue of $2.3M in 2015 (108% of plan), 2015 gross close rate was 103% of quota, and self-generated leads per representative were 117% of goal in 2015.Revenue Maximization | Strategy Formulation | Customer Retention | Customer Acquisition | Process Optimization | Business Development | Strategic Initiatives Management | Contract Negotiations | Partnership Management | B2B Sales | Team Development | Training | Performance Management

Greater New Orleans Area

As Team Leader, I was responsible for managing residential resales; for this, I pursued prospects for the consultative sale of building security solutions, advised and guided customers with strategic recommendations, built rapport, and facilitated presentations to qualified prospects. I coordinated business development and prospecting activities for pipeline growth, managed the sales funnel’s efficiency, and maintained strong relationships with clients. I played a crucial role in positive engagement to boost team morale and productivity.My significant contributions are: ✰ Designated Subject Matter Expert for sales processes and alarm reactivations; quickly identified viable opportunities to shorten the sales cycle and increase revenue, shared techniques, and resources with the team.✰ Earned the Top Sales Record Award 5x in 2012, Club Excellence Award (1 of only 20 resale representatives in North America out of 1500+ total) and achieved 170% of quota in 2012; exceeded quota for 61 consecutive months.✰ Consistently surpassed yearly sales quota and received the Club Excellence Award for outstanding performance in 2013 and won a company-sponsored trip to Panama.Consultative Sales | Sales Planning | Business Development | Business Pipeline Growth | Sales Growth | Business Relationship Management | Client Handling | Team Development | Performance Management | Productivity Improvement | Revenue Maximization

Greater New Orleans Area

Hired to provide administrative sales support for both internal and external customers in Louisiana. In this role I learned the basics of not only the security business but had an opportunity to interact with our subscribers as I assisted them with all questions related to the billing and monitoring of accounts. Key Accomplishments & Results:-Processed all incoming revenue for residential and commercial accounts.-Responsible for the creation of service tickets for Louisiana’s two districts.-Became extremely proficient with all ADT billing and monitoring computer programs.-Provided critical assistance to sales representatives in the field, enabling them to close more sales

Durham, North Carolina, United States

As Financial Service Advisor. I specialized in financial products and services for existing clients and new customers, with the ability to facilitate daily banking functions. I understood important aspects of CD and I.R.A. accounts to renew current clients in established programs and educated customers on financial processes and procedures to maintain compliance with government and institutional regulations. My significant contributions are:✰ Consistently exhibited practical time management skills for job-related and client-facing tasks, processed 10+ loan applications per week, gathered all required information, and made financial recommendations to clients.✰ Recognized by management for outstanding performance with internal customer service and appreciation awards.Product Sales | Services Sales | Client Management | Customer Acquisition | Brand Awareness

Bachelor'S Degree, Business Administration And Management, General

Associate'S Degree, Accounting

Activities and Societies: Alpha Beta Gamma Honor Society - Member