At McDonald's, our team's commitment to service excellence is paramount. In my most recent role as Manager in Training, I have honed my abilities in customer service and shift management, ensuring every customer interaction is handled with care and efficiency. Our focus on food safety and operational excellence has been integral to maintaining the brand's high standards.Previously as a Shift Leader at Dollar General, my responsibilities included managing team performance, balancing cash drawers, and resolving issues effectively. This experience strengthened my skills in team leadership and problem-solving, contributing to a culture that values collaboration and results. Leading by example, we have consistently achieved a harmonious and productive work environment.
-
Manager In TrainingMcdonald'S Jun 2023 - Mar 2024United StatesCustomer Service: Maintaining patience and a positive attitude while handling and resolving any customer complaints in a timely manner.Shift Management: Keeping times down, managing call outs, placement of crew, assigning duties, giving out breaks, extending help when needed by taking orders or using register.Food Safety: Temping all food and McCafe products to verify they meet minimum requirements for food temperatures.
-
Shift LeaderDollar General Mar 2021 - Jun 2023Managing employee and customer issues by finding solutions for his/her requests and transgressions.Monitoring team performance, assigning duties, providing constructive criticism and guidance. Balancing all cash drawers for the opening and closing of the business.Reporting any issue or infractions that may occur during shift to management.
-
Customer Service RepresentativeSpeedway Feb 2020 - Jan 2021Greeting customers with a warm smile to create a more comfortable environment.Maintaining the store’s cleanliness and restocking and resolving any complaints or concerns the customers may have. Processing any returns or refunds.Ringing up and cashing out customers desired items.Ringing up customers and cashing them out
-
UnemployedNo Company Involved Sep 2018 - Jan 2020Had a serious medical issue happen to me that caused me to deliver my son extremely premature which was the reason he ended up being physically disabled and needed 24 hour attention and care, so I had to leave my job to prioritize taking care and making sure my family was well and okay.
-
HousekeeperSuper 8 By Wyndham Apr 2017 - Aug 2018Cleaning: vacuuming, sweeping, emptying trash cans, dusting shelves, cleaning windows and mopping floors.Washing dishes, changing linens, light ironing and laundry.Maintenance: reporting necessary maintenance items, and inspecting the maintenance of the facilities within their assigned areas.Safety: Reporting any safety hazards, and sanitizing materials and surfaces for different uses.Organization: organizing spaces, and creating a welcoming environment.
-
Front Desk ReceptionistCommunity Action Center Feb 2014 - Jul 2017Greeting Guests: welcoming visitors and providing basic information.Answering questions: Answering phone calls, emails, & general correspondence.Transcribing, printing and faxing.Assisting with special projects.Managing Calendars: Updating calendars and scheduling appointments.Managing Mail: Receiving, sorting and distributing mail, & preparing vouchers.
-
Data Entry OperatorEcoatm Gazelle Sep 2011 - Nov 2014Transfer data from paper formats to the computer files and database systems.Type in data provided directly from customers.Verify data by comparing it the source documents.Document, organize and store documents.
Shanda Walker Education Details
-
High School Diploma
Frequently Asked Questions about Shanda Walker
What is Shanda Walker's role at the current company?
Shanda Walker's current role is Manager in Training | Food Safety, Customer Service Excellence.
What schools did Shanda Walker attend?
Shanda Walker attended Ahrens.
Not the Shanda Walker you were looking for?
-
2gmail.com, bayada.com
-
2yahoo.com, gmail.com
2 +183242XXXXX
-
3gmail.com, gac.edu, anytimefitness.com
3 +141248XXXXX
-
1centerpointenergy.com
-
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial