Shane Augustine Email & Phone Number

Decatur, Georgia

Established since March 2012 and continuously growing. Consulting and building a relationship with our clients is what we cherish the most! We provide services for your home, home office, small office, and corporate office. Our goal is to make you more computer savvy, knowledgeable, and give your device the proper care it needs. We understand how important it is to have a working computer at home or a functional laptop for on the go!!We'll bring your computer "Back To Life" with a little more Computer Love than the average!-Diagnose all desktops and laptops for technical service.-Execute full computer services.-Provide Drop off/Pick up and on-site services for customers convenience, trust, and satisfaction.-In some cases, we provide a "loaner" laptop while your laptop is being serviced.-5 star rating on Google

SCCM/PXE Boot ImagesAltiris Global AD: Cloning (sends software packages)Autonomy: Connected Backup (an HP company)Connected Backup Support Center (User Account Management)Imaged/Configured 700+ laptops in 4 to 6 weeks (with a team of 5)

Assigned to Wellstar Administration Building to upgrade all devices(600+)from Win XP to Windows 7. Configuring all devices and replacing them in a timely fashion Provided field services @ Kennestone Hospital. Replaced all Mobile Workstations with new Howard Mobile Carts. Re-imaged all Windows XP devices to Windows 7. Added necessary applications to devices. Responded to Remedy tickets and resolved any issues the User experienced with device.Project Leader for imaging, deploying & configuring all IT equipment at Wellstar East Cobb Health Park. Supervising 15 Technicians. Exercised caution and performed due diligence on each floor and Medical Department. Project Leader @ Cobb Hospital for all static devices to receive new IP addresses and cut over to required VLAN. Re-mapped all workstations to all printers that have been re-configured (785+ workstations & 125+ printers).Supervised 10 technicians for the deployment of IT equipment, Nurse Call and Video Conference equipment at the new Paulding Hospital (600+ devices)Led the successful implementation of IT equipment for the following projects; WellStar Corporate Office and Urology AssociatesMaintained project activities and continuity in the temporary absence of the project manager.Works closely with project managers to ensure the visibility and transparency of the project among members and management to ensure that client specifications are met.Contract position providing support for Wellstar Health Systems Epic EHR conversion at Wellstar facilities in Northwest Georgia. Responsibilities included ensuring network connectivity, peripheral connectivity and operation post deployment of Epic systems EHR.Patched cables in wiring closet and ensure ports are activated on correct VLAN.Performed and completed building to building systems migration. Installed and configured local and network printers and mapped network drives.Assisted in IP address changes for peripheral networking devices via web interface.

Currently providing support for a System-Wide Project @ Wellstar. Active Directory Migration and PGP Laptop Encryption. Implementing Aeroscout, Mobileview a real-time location system (RTLS) that is a local positioning system that enables users to track and identify the location of objects on a real-time basis. It uses tags attached to the objects through which end-users receive wireless signals to determine their exact location. RTLS provides passive or active information about the location of objects and generally finds application in confined areas where the required location points are covered with wireless nodes. We have implemented the RTLS Hand Hygiene at the new Paulding Hospital and we are currently implementing the RTLS Temperature Monitoring solution system wide.

Long Island City, Ny

-Maintenance and secured the premises along with conducting the computer lab.-Installed and configured desktop computers.-Maintained functional workstations in computer lab.-Daily desktop support and training for users ages 5 to 21.

Hillside, Nj

-Transported confidential documents to facility for shredding.-Inspected trucks equipment, supplies, tires, lights, brakes, gas, oil and water.-Loaded and unloaded truck and ensured loads were evenly and securely placed.

Brooklyn, Ny

-Loaded office equipment onto trucks, transported and unloaded items to designated loca-tions.-Wrapped goods using pads, packing paper, and containers, and secured load to trailer wall using straps. -Di-assembled/re-assembled furniture in new locations.