Developing applications used for Member & Loan origination.Using TypeScript, React, Redux, C# and SQL.

Oversee UI development operations for Cart, Checkout,and Order Complete pagesScope and estimate new projectsMonitor and improve application health and performance for increased holiday trafficAssign prioritized tasks from product owner to developers and testersBalance work load across all team membersEnsure projects stay on track and hit deadlinesWork closely with recruiting to obtain top talent

New features and bug fixes to Login, Cart, Checkout and Order Complete pages. Rebuilt Cart and Checkout pages as isomorphic applications on new Node.js servers. Technologies used included React, Redux, Express, Webpack and more. These applications replaced an old in house Java templating system on the back end and jQuery and Handlebars on the front end.

New feature implementations and bug fixes on Login, Cart, Checkout, and Order complete pages. Worked with 1 other Frontend Dev and 2-3 Java Devs to rewrite the Checkout page using Handlebars templating on the client and server.

Bug fixes, new features for product and reviews pages.

Continual updates, new feature implementations and bug fixes to the front end Overstock web pages

Front-End Development using HTML, JavaScript, Backbone, jQuery, AJAX, Razor, .net, MVC 4.5.

www.terrabonaminerals.comFront End: HTML, CSS, JavaScript, jQuery, CarouFredSelBack End: PHP, MySQL

-Answers Customer Service calls in a professional and courteous manner.-Solves all issues with the purpose of creating complete customer satisfaction, taking every opportunity to show the customer their value to the company.-Develops a positive line of communication with customers and leadership.-Maintains a professional and courteous manner when interfacing customers.-Records notes related to every call taken in customer log files in detail.-Read logs before finding resolution.-Forwards logs pertaining to shipping problems, customer concerns, and requests to appropriate department, service group, or individuals.-Reships products lost by carrier, damaged or items missing from the order by verifying the actual order and completing a reship invoice.-Contacts customers regarding address issues resulting in returned parcels.-Answers basic customer questions related to company products and services.-Transfers specific customer request calls to appropriate department, service groups, or individuals.-Applies policies uniformly and consistently by correctly interpreting problems and determining resolutions.