Shane Begin Email & Phone Number

Columbus, Ohio Area

Created Test Scripts, Test Plans, Test Strategies and additional supporting documents. Lead teams of 3-21 employees through multiple project efforts and software deployments. Created and maintained an efficient defect resolution process as the Production Defect Coordinator for our retirement plans business (public and private sector). This newly created position and process helps prioritize and schedule defects for future software deployment to meet business and IT functional needs.

Managed our enrollment, payroll and disbursement teams for our Nationwide Financial public sector business. Included interviewing, training and maintaining a staff of 20+ employees. Performed all managerial duties ie: scheduling, coaching, discipline, functional training, process improvement, and support.

Performed all levels of business processing for public sector retirement plans. Processed everything from enrollments, purchases, and account maintenance, to disbursements, reporting, and participant statements. Was also the main point of contact for the Sacramento County CA plan as well as several others throughout the US. Performed all account maintenance for the company from 1998-2001. Once our business merged with Nationwide Financial, managed 3 processing teams that administered public sector plans before transitioning to an IT position.

Ba, Sociology, Economics, Statistics, Psychology

Active in several sports and community projects such as Athens first Earth Day recycling project. Created a student "yard sale" where.

Education record