General Manager
Perth, Australia
Day-to-day management of six retail locations, computer manufacturing division, recruiting, training, supervising and appraising staff, managing budgets, maintaining statistical and financial records, dealing with customer queries and complaints, overseeing pricing and stock control, maximising profitability and setting/meeting sales targets, including motivating staff to do so ensuring compliance with health and safety legislation, preparing promotional materials and displays. identifying and meeting suitable suppliers/manufacturers, visiting trade fairs to look for new products, negotiating prices, quantities and delivery time-scales, pitching ideas, producing reports and forecasts, financial administration, managing junior staff, liaising with other employees about sales performances, reviewing what is and isn’t working. Developed companies first incentive performance plan which motivated staff and resulted in a 23% increase in sales.