Shane Box Email & Phone Number

Newtown, Vic, Au

Greater Geelong, Victoria, Australia

Led the business transformation and technical implementation to establish a first of its kind contemporary Data Analytics capability within the organisation. Leadership of multi-disciplined, multi-vendor program organisation comprising of 40+ resources operating remotely across Australia. Leadership of the Data Analytics capability uplift in both the technology platform and tools and business capability delivering outcomes and value to the TAC Ensure the quality of project delivery is of a high standard and Project Management discipline adheres to measurable, repeatable processes. Engagement with a variety of stakeholders including external auditors and vendors, commercial and legal management, SLT and ELT members. Active leadership, oversight and management of a program of projects. Ensure deliverables are aligned across the projects and programs in the program. Provide leadership, guidance and mentoring to project managers through complex and ambiguous situation to support the successful delivery of projects, and contribute to fostering a positive and collaborative team culture Ensure that projects are proactively identifying, managing and reporting risk and issues, including dependencies across projects, political, business impact, market impact, and technical complexity.Achievements overview Managed successful delivery of TAC’s contemporary Data Analytics Azure based Platform and data warehouse Managed business transformation and alignment to new Analytics and Data Governance operating models. Established a complex program organisation structure with robust governance processes and practices  Relocation of program organisation from onsite to hybrid working with no disruption to program delivery commitments and objectives

Geelong

End to end delivery of business strategic initiatives, comprising of both business and technical projects. Responsible for working with business stakeholders to define forward plans and defining technical plans in line with strategic framework. Design and manage integrated and comprehensive delivery plans to deliver strategy, assess and address issues and risks, facilitate decisions, identify interdependencies, and convey status. Ensures effective sequencing of technical project changes are aligned to business and Information Technology priorities. Ensure successful delivery of the program of business systems change across the TAC Portfolio in accordance to baselined plans and quality criteria. Provide project expertise to the development and implementation of technology solutions to enable the program of work to successfully achieve a measurable benefit in improving client outcomes, client experience and scheme viability Successful implementation of technology objectives aligned to program of work to enable the delivery of project outcomes that meet TAC strategic business objectives. Achievements overview Collaborated with major state Hospitals to deliver the first online claim submission capability for the TAC, resulting in automated claim acceptance for TAC clients, streamlining claims management processes for Patients, Hospital and TAC claims staff. Successfully managed the largest technical implementation of a new claim’s management platform (Client Service Platform) TAC has embarked on in the last 30 years. Delivery of large scale eDRMs cloud-based system to enable organisational wide document and records management efficiencies and transition from paper based to electronic documentation. Implementation of a new cloud based HRIS system to support workforce management and online learning

East Melbourne, Victoria, Australia

Management of 4 multi-disciplined senior project managers to establish an integrated Online learning network for the Catholic Education. Drive strategic direction for the ICON program, coordinating the portfolio of ICT investment including benefits realisation and assisting the development and application of business, information and system architectures. Establishment of training, school readiness, testing, deployment and service desk framework capabilities to ensure efficient delivery of project objectives. Ensure all project streams are successfully monitored, documented, tracked, reported, integrated and implemented. Ensure staff adherence to project standards and establish standards where required Reporting directly to the Executive Director provide strategic project management consultation where required. Support and collaboration of all Catholic education staff, parents, and students, and provide a common platform on which best practice can be sharedAchievements overview Provision of the Integrated Catholic Online Network (ICON) to four-hundred and eighty schools across Victoria. Establishment of enterprise technologies, processes and services for all schools for learning, collaboration, administration, planning and reporting,  Establishment of portal services that will have the ability to evolve and grow over time based on the needs and requirements of Catholic schools across Victoria.  Implementation of a single, flexible, centrally-managed platform, provided as a service to all schools and Catholic Education Offices to simplify and raise the bar with significant improvement of technology and related services.

Melbourne, Australia

Led a program of works to develop a strategy and implement Identity and Access Management (IDAM) Integrated Directory Services strategy for whole of Victorian government. Ensure conformance to the project management framework and governance processes utilised in the organisation (e.g. definitions of scope, timelines, key deliverables, costs, responsibilities, communications, risk, issue and change management, reporting etc) Manage and mentor a team of thirteen highly skilled Identity Management Specialists and Architects through program journey to completion.  Ensure team members are appropriately skilled to execute major projects. In collaboration with operations line management, ensure other technical resources assigned to program delivery perform work required of them as per project schedule requirements.Achievements overview Consolidation of the major seven government departments’ meta directories  Reduction of on boarding time from four days to three hours enabling a more efficient service offering to Victorian government departments. Consolidation and uplift of end of life legacy systems which saved the organisation 400k in licensing costs per annum Implementation of Single Sign-on (SSO) capability for Department of Community Development Establishment of the co-existence engine for the seven government departments resulting in considerable costs savings to infrastructure hosting costs and on boarding efficiencies. Implementation of password self service capability for government departments.

Melbourne, Australia

 Project management of multiple complex business intelligence-based application and infrastructure implementation projects for whole of Victorian Government departments.  Management of projects using a Prince 2 methodology, ensuring that projects are delivered within specific timeframes and the allocated budget, risks and issues resolved, technical resources obtained and managed to deliver project outcomes, and project status reports and governance requirements meet customer management needs.  Transition new capability from project control to business as usual.  Establish and managed virtual and global teams to deliver projects. Direct the recruitment of key employees and the selection of consultants and outsource-vendors. Chair Project Control Boards and engage with customer senior executive management in regards the portfolio of projects managed. Achievements overview Migrated the State Governments largest Oracle based BI system which manages land grants for Land Victoria.  Led the implementation of a new HR and Payroll management system (Empower and SBS) for 1500 Department of Transport Planning and Local Infrastructure staff.  Project managed the upgrade and configuration of ten Domain Controllers for Department of Business Innovation located in London, Dubai, Singapore and Hong-Kong. Managed an implementation of a new document management system for 1650 Department of Sustainability Staff.  Managed numerous operating system upgrades from XP to Win 7 for Department of Transport Department of Primary Industries and VicForests.

Melbourne, Australia

 Deliver infrastructure projects based on strategic direction of Royal Commission enquiry.  Work collaboratively with Internal and External architecture teams to ensure network infrastructure continuity. Identify technical resources to execute major project work packages. Collaboration with local councils, MFB and CFA to deliver multi-agency fire projects Provide expert consulting support to stakeholders and technical staff in planning for and implementing projects, including scoping new projects, project costing, developing comprehensive business cases, and building detailed project plans. Achievements overview Lead Project Manager for Royal Commission strategy to uplift fire services systems across Victoria Managed and delivered complex network and system uplifts to 30 regional offices across Victoria to enhance communication and alert capabilities during fire season periods. Delivered new network infrastructure projects for government management environments to improve support architecture for Victoria governments. Established new office presence at Marysville and Kinglake in aid of the bushfire effort. Implemented disaster recovery enterprise application projects to combat Locust Plagues throughout Victoria.  Implemented Citrix farm to host the Department of Human Services user environment used by community response units throughout Victorian government.

Melbourne, Australia

Achievements:  Managed five business analysts to deliver operational objectives and establishment of business functions, evaluating output requirements and formats across a number of project initiatives. Managed the requirements analysis for whole of Victorian Government provisioning system (GIPS) by constructing workflow charts and diagrams by studying system capabilities and writing specification documentation. Produced control mechanisms by identifying problems and writing improved procedures to streamline on-boarding processes for operational staff, and helpdesk support ensuring business continuity and understanding

Melbourne, Australia

Achievements Managed office relocation of 2,800 corporate staff across multiple state sites Transformed network infrastructure throughout a large corporate site Delivered multiple network infrastructure delivery projects at small to medium sized commercial sites across Victoria Partnered with project stakeholders to effectively capture business requirements and clearly articulate those to third party IT providers

Geelong Cbd

 Nurtured relationships with support staff and influenced their behaviour in respect of the use of Advanced Technology Systems. Provided training and support to users of all DHS systems including Winxp, Lotus Notes, MS Office, Citrix Metaframe server, Internet Explorer. Including one to one and one to many training. Experience in a high-pressure environment, providing support to over 30,000 sq kms including 6 major offices with 28 smaller offices totalling a number of 500pcs for the region including Warrnambool, Hamilton and Portland.  Provided quality first and second level customer service and information technology support and resolution.  Experience in all types of technology including Videoconferencing systems, Wideband IP, Mobile Telephony Assisted with the monitoring and reporting of performance against Service Level Targets Consulted and liaised with Regional, Divisional, and Ministerial staff to assist with problem resolution and planning Provided after hours support, on rotation, for users of the Citrix and CASIS system, and for ISB “on-call “support staff experiencing problems accessing HSNet. Develop and maintain business databases and KnowledgeNet pages. (the department web space) Worked with an increased level of autonomy and accountability. Portrayed a high level of knowledge on Departmental IT solutions and IT infrastructure. As required, re-configured network servers/switches/routers under instruction from Information Services Branch. Managed and implemented the CDE Version 6.3 project. With a successful rollout of 320 pc’s to CDE V6.3. Assist in the relocation/amalgamation of Departmental Offices Updated Government Intranet Sites using a number of designing tools. (Rapidweb Publisher) Experience with maintaining large networks, servers and quota management systems. Updated Government Intranet Sites using a number of designing tools. (Dreamweaver, Rapidweb Publisher)

Diploma, Project Management

Bachelor Of Commerce (B.Com.), Business/Commerce, General

Advanced Diploma Sales And Marketing, Sales And Marketing Operations/Marketing And Distribution Teacher Education