Shane Burrows Email & Phone Number

Seven Hills, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

The delivery of service to customers that is of the highest standard to ensure the upmost satisfaction in Urban Maintenance Systems. Responsible for the NSW GOS and buildings maintenance business units including a strong focus on safety management, customer, business growth, people development and financial performance. The role of State Manager forms an integral part of the Executive Management team which will support and align overall business strategy and company values.

Sydney, Australia

To deliver highly valued contract services to our customers, provide leadership and day-to-day management to our New South Wales team, and enhance the safety, efficiency and profitability of our contract operations.- Structure the delivery of contracts to achieve the strategic goals of both UMS and the customer- Manage the delivery of the services safely, efficiently and effectively- Develop and maintain excellent relationships between UMS and our customers- Provide strong leadership, motivation and direction to the diverse team of internal and subcontracted staff to deliver the specifications of the Contracts- Develop and monitor contract budgets- Plan, schedule and assess work

Greater Sydney

- Manage the day to day operations of a leading provider of Open space maintenance and landscaping services with a focus on safety, the environment, quality and a strong customer focus.- Supervise all field staff in their roles and provide direction.- Provide training and advice to all team members.- Provide quality assurance on all projects including, schools, sporting grounds, aged care facilities industrial properties and hospitals- Provide a high level of customer service through daily contact with clients.- Meet monthly sales targets through both seeking new long term contracts and providing additional services to existing customers.- Ensure all projects are delivered safely, on time, at a high quality and under budget.- Estimate projects and provide quotations to both potential and existing customers.

Nsw, Qld, Act And Vic

I was the account manager for major contracts in Sydney for the University of NSW and the Sydney Ports corporation where I was responsible for all daily operations including but not limited to safety, quality, productivity, customer relationship and profitability. I worked within the Human Resources function of the business for over 12 months focusing on team development, culture and training. During this time I worked on a Certificate IV in Training and Assessment as well as having significant involvement in the successful re accreditation of third party certification for Safety, Environment and Quality. I moved around various team leader roles post the completion of my apprenticeship in high end residential communities, iconic parks and public open spaces multi site commercial property / open spaces. I started my career as a 15 year old straight out of school following the completion of year 10. I worked through my apprenticeship mainly in high end residential communities learning the Parks and Gardens trade from many passionate professionals. I acquired skills in horticulture, green keeping, irrigation, parks management, customer service and leadership.