Shane Camp Email & Phone Number

San Antonio, TX, US

San Antonio, Texas

• Oversee coordination of incoming US consumer data privacy requests, collaborating with owners and stakeholders, and delivering responses to ensure timely completion to meet regulatory requirements.
• Coordinate with the Global Privacy Office (GPO) on completion of business area record of processing activities (ROPA), third party listings, and data protection impact assessments (DPIA).
• Responsible for creating and updating controls for internal users to mitigate the loss of confidential information, including customer personal information (PI).
• Risk consulting with various business areas to provide advice and recommendations to mitigate risk while meeting business obligations and regulatory requirements.
• Work, and oversee a group, that manages incidents in our data loss prevention (DLP) solution.

San Antonio, Texas

• Provision, de-provision, and update access to company systems that contain sensitive customer information.
• Conduct periodic audits to ensure access to various systems and applications is appropriate to help mitigate the loss of sensitive customer information.
• Troubleshoot access issues for internal and external users.
• Review the appropriatness of access for users and provide business data owner approval for new/updated access to company systems that contain sensitive customer information.
• Took the lead role in onboarding and training 2 additional associates (interns) to the team.
• Act as a subject matter expert for various applications reviewed by the Security Access Group.

Scottsdale, Arizona

• Collaborated with Customer Identification Program (CIP) associates locally and cross-site to ensure we are following both internal and USA PATRIOT Act guidelines.
• Reviewed frequent trading activity on accounts according to internal frequent trading policies.
• Audited activity on employee-related accounts.
• Monitored money going to foreign addresses or foreign customers according to internal policies and Office of Foreign Asset Control (OFAC) guidelines.
• Investigated and research customer accounts to identify questionable and money-laundering activities for the Financial Crimes Enforcement Network (FinCEN) - FinCEN 314(a).
• Conducted training sessions for cross-site peers based on business needs to ensure compliance with our business continuity plan.

Scottsdale, Arizona

• Reviewed reports related to foreign accounts and foreign customers.
• Identified discrepancies in system-generated reporting, and worked to correct discrepancies to ensure accurate tax reporting.
• Researched complex account/tax situations and developed custom letters in response to customer inquiries.
• Communicated with cross-site tax team to shift work based on volumes from day to day.

Scottsdale, Arizona

• Assisted associates and Team Managers in assessing the risks involved with business decision in order to mitigate risks.
• Facilitated multiple training classes including BIRG overviews and USA PATRIOT Act/Bank Secrecy Act trainings.
• Participated in multiple meetings with cross-site contacts including cross-site calls and video conference calls.

Scottsdale, Arizona

• Assisted financial advisors, dealer firm representatives, third party administrators, and shareholders with account related inquires and transactions.
• Selected to the Advisory Council team to provide service to top producing financial advisors.
• Researched courses of action for complex requests while mitigating risk, escalating situations as applicable.
• Acted as an advanced resource for associates cross-site by responding to questions related to phone and processing requests.
• Lead multiple team times and formal training sessions for my team.

Bachelor'S Degree, Criminal Justice And Corrections

Activities and Societies: Criminal Justice Club

High School

Activities and Societies: Varsity Hockey Team