Shane Camp Email & Phone Number

San Antonio, Tx, Us

San Antonio, Texas

• Oversee coordination of incoming US consumer data privacy requests, collaborating with owners and stakeholders, and delivering responses to ensure timely completion to meet regulatory requirements.• Coordinate with the Global Privacy Office (GPO) on completion of business area record of processing activities (ROPA), third party listings, and data protection impact assessments (DPIA).• Responsible for creating and updating controls for internal users to mitigate the loss of confidential information, including customer personal information (PI).• Risk consulting with various business areas to provide advice and recommendations to mitigate risk while meeting business obligations and regulatory requirements.• Work, and oversee a group, that manages incidents in our data loss prevention (DLP) solution.

San Antonio, Texas

• Provision, de-provision, and update access to company systems that contain sensitive customer information. • Conduct periodic audits to ensure access to various systems and applications is appropriate to help mitigate the loss of sensitive customer information. • Troubleshoot access issues for internal and external users.• Review the appropriatness of access for users and provide business data owner approval for new/updated access to company systems that contain sensitive customer information.• Took the lead role in onboarding and training 2 additional associates (interns) to the team. • Act as a subject matter expert for various applications reviewed by the Security Access Group.

Scottsdale, Arizona

• Collaborated with Customer Identification Program (CIP) associates locally and cross-site to ensure we are following both internal and USA PATRIOT Act guidelines.• Reviewed frequent trading activity on accounts according to internal frequent trading policies.• Audited activity on employee-related accounts.• Monitored money going to foreign addresses or foreign customers according to internal policies and Office of Foreign Asset Control (OFAC) guidelines.• Investigated and research customer accounts to identify questionable and money-laundering activities for the Financial Crimes Enforcement Network (FinCEN) - FinCEN 314(a).• Conducted training sessions for cross-site peers based on business needs to ensure compliance with our business continuity plan.• Demonstrated initiative by identifying issues and recommending solutions contributing to increased productivity and accuracy rates.• Audited shareholder accounts to ensure accurate dividend and capital gain payments. • Ensured appropriate access levels were in place for associates and contractors.• Assisted in the mitigation of the loss of sensitive customer information (PII).• Researched websites to ensure access was blocked for high-risk categories and URLs.

Scottsdale, Arizona

• Reviewed reports related to foreign accounts and foreign customers.• Identified discrepancies in system-generated reporting, and worked to correct discrepancies to ensure accurate tax reporting.• Researched complex account/tax situations and developed custom letters in response to customer inquiries.• Communicated with cross-site tax team to shift work based on volumes from day to day.

Scottsdale, Arizona

• Assisted associates and Team Managers in assessing the risks involved with business decision in order to mitigate risks.• Facilitated multiple training classes including BIRG overviews and USA PATRIOT Act/Bank Secrecy Act trainings.• Participated in multiple meetings with cross-site contacts including cross-site calls and video conference calls.

Scottsdale, Arizona

• Assisted financial advisors, dealer firm representatives, third party administrators, and shareholders with account related inquires and transactions.• Selected to the Advisory Council team to provide service to top producing financial advisors.• Researched courses of action for complex requests while mitigating risk, escalating situations as applicable.• Acted as an advanced resource for associates cross-site by responding to questions related to phone and processing requests.• Lead multiple team times and formal training sessions for my team.

Bachelor'S Degree, Criminal Justice And Corrections

Activities and Societies: Criminal Justice Club

High School

Activities and Societies: Varsity Hockey Team