Shane C. Email & Phone Number

Slater-Marietta, Sc, Us

Marietta, South Carolina, Us

As the Chief Digital & Information Officer at SMC Adventures, I spearhead the digital transformation strategy, driving innovation and leveraging technology to enhance the customer experience and optimize business operations. My role involves a comprehensive approach to digital integration, encompassing digital marketing, e-commerce, data analytics, and IT infrastructure. I am dedicated to creating a seamless digital experience that aligns with our company's mission and values.I oversee the development and implementation of digital platforms, ensuring they are user-friendly, efficient, and scalable. By focusing on data-driven decision-making, I strive to enhance our understanding of customer behavior, improve engagement, and drive revenue growth. My efforts in digital marketing include leveraging social media, SEO, and content marketing to build a strong online presence and attract a broader audience.Collaboration is key to my approach, and I work closely with various departments to ensure our digital strategies align with overall business objectives. I lead a talented team of digital professionals, fostering a culture of innovation and continuous improvement. My leadership style emphasizes open communication, agility, and a commitment to excellence.Passionate about staying ahead of industry trends, I constantly explore new technologies to keep SMC Adventures at the forefront of the adventure tourism industry. My goal is to deliver cutting-edge solutions that enhance our competitive edge and drive long-term success.In summary, my role as Chief Digital & Information Officer is to bridge the gap between technology and business, ensuring SMC Adventures remains a leader in the digital age. Through strategic planning and a customer-centric approach, I am dedicated to driving growth and delivering exceptional value to our customers and partners.

Greenville, South Carolina, Us

• Craft OBHG’s enterprise technology roadmap and execute against that strategy, including infrastructure, application development, mobile solutions, architecture, services, and security.• Serve as the key stakeholder for OBHG’s Cloud, SaaS, and BPaaS partnerships.• Ownership of CRM, Data & Analytics, mobile, and business intelligence technology.• Define and execute a roadmap to transform enterprise-wide information & cyber security programs.• Ensure that the proper governance and risk protocols are in place to ensure alignment with industry regulatory and compliance requirements.• Build a Program Management Office (PMO) to prioritize deliverables and ensure the timely execution of projects on time, on budget, and according to specifications.• Deploy solutions and tools that contribute to the success of practitioners as well as to the outcomes of patients.• Collaborate with senior management, serving as the subject matter expert and thought leader on technology-related matters.• Contribute to a culture of innovation across all aspects of the OBHG enterprise.

San Francisco, Ca, Us

FinOps is shorthand for “Cloud Financial Operations” or “Cloud Financial Management” or “Cloud Cost Management”. It is the practice of bringing financial accountability to the variable spend model of cloud, enabling distributed teams to make business trade-offs between speed, cost, and quality.At its core, FinOps is a cultural practice. It’s the way for teams to manage their cloud costs, where everyone takes ownership of their cloud usage supported by a central best-practices group. Cross-functional teams in IT, Finance, Product, etc work together to enable faster product delivery, while at the same time gaining more financial control and predictability.

Charlotte, Nc, Us

Guide, coach, and mentor technical and non-technical leaders at all levels of the organization on decisions vital to ensuring seamless execution of a Cloud-First strategy for the organization while simultaneously maintaining current system implementations and maintenance. Effectively leverage and develop technology leaders and secure consensus from colleagues and other organizational leaders to drive forth technology plans that ultimately enhance business operations.Notable Achievements:• Performed a deep analysis of the current state of Cloud First journey that was stalled for nearly two years, presenting findings and gaining confirmation and clarification of current and future state desires.• Developed a comprehensive Cloud First plan focused on the triad of people, process, and technology.• Worked with priority impact individuals across the IT team to gain support and gain active participation in realizing a Cloud-First strategic vision to ensure their future viability in the new paradigm of IT service delivery that accompanies a Cloud-First decision.• Successfully executed on the Cloud First strategy leading to the movement of two of the organizations top Tier 1 applications running healthcare operations to the cloud, Epic & Cloverleaf

Sarasota, Florida, Us

Guided an information technology transformation to enable faculty and student success vital to Limestone University’s educational mission. Effectively lead and developed technology teams and secured consensus from colleagues and organizational leaders to drive forth a technology plan that ultimately tackled the difficult technical challenges that stood in the way of student success.Notable Achievements:• Transitioned a mostly reactionary technical team environment working in silos into a purpose-built, proactive team focused on IT service delivery and customer experience.• Coached the transitioned talent resources in managing leveraged remote resourcing in a complex matrix service environment that both delighted our customer base, but also provided IT service transparency with University leadership.• Procured board approval for a new governance model to sustain and guide the ongoing IT transformation for the organization, focused heavily on information security and infrastructure modernization as foundations in IT service delivery excellence.

Us

I guided comprehensive technology acquisitions, implementations, and decisions vital to ensuring a seamless information technology future for the organization as well as current system implementations and maintenance. I effectively lead and developed technology teams and secured consensus from colleagues and organizational leaders to drive forth technology plans that ultimately enhanced business operations.Notable Achievements Include:• Rebuilt IT group from ground-up, merging three IT units into a central IT structure and repositioned organization from a break-fix structure to an IT service delivery structure; introduced cloud first mindset and run-grow-transform model of IT service design and delivery.• Implemented a comprehensive IT key performance indicator scoreboard measuring IT service delivery that built trust and IT service transparency with executive leadership.• Procured board approval for an Electronic Health Record system project during the most difficult financial period in the organization’s history by partnering with physician and clinical leadership, and others directly impacted by the project.• Championed an organization-wide migration to Microsoft Office 365 as the first major cloud-enabled IT service.

Notre Dame, In, Us

I developed and sustained the university-wide core IT infrastructure services including cloud computing and virtual infrastructure, data storage environments, and data center facilities. I oversaw the staff workflow processes and facilitated ongoing professional development and growth of my IT team members. During my tenure, I became known as a leader in public cloud computing operations within higher education circles.Notable Achievements Include: • Championed an IT Department ranked by Computer World as sixth place out of ten for Top Ranked Best Places to Work in IT.• Participated in Common Solutions Group consortium focused on developing new IT strategy for higher education; long-range strategy, focus, and practice have been utilized as templates in other IT areas.• Launched Cloud First strategy that moved 80%+ of university IT services to Cloud-hosted services, effectively saving in total costs, reducing staff support time, and achieving colleague and client satisfaction.• Coordinated and launched numerous transformational long-term projects using public cloud services that drove reliability, access, and speed.

Serving the Lutheran Health Network, I directed the comprehensive core IT infrastructure services and operations to ensure streamlined application implementations, migrations, and updates that enhanced patient care and safety as well as increased revenues across nine regional hospitals, medical centers and clinics, and physician practice offices.Notable Achievements Include:• Oversaw large data center relocation project that minimally affected operations of round-the-clock healthcare operations and patient care.• Spearheaded implementation of TriStarz EHR for only hospital in 200+ nationwide sites to execute suggested corporate initiative.• Successfully decreased IT infrastructure maintenance spends by 25% while enhancing services and reducing downtime by 10%.• Directed an organizational and staff change management initiative that included the in-sourcing migration of IT services that engaged 100+ people with a less than 1% staff turnover.

Round Rock, Texas, Us

Serving the Lutheran Health Network, I planned and orchestrated the IT Department operations and strategic direction including project development, resource allocation negotiations, and IT staff oversight for services utilized by nine Midwest hospitals, numerous medical and surgical centers, clinics, and associated physician offices.Notable Achievements Include:• Led comprehensive healthcare delivery initiative that transformed the patient standard of care and enhanced accurate medical information flow and billing; division achieved only successful implementation during entire outsourcing process and was considered the model for technology, care, and delivery.• Increased billable IT services revenue by 6% year over year.• Successfully sustained 100% staffing during hospital IT outsourcing operations.

Us

Serving the Lutheran Health Network, I guided comprehensive technology acquisitions, implementations, and decisions vital to ensuring the seamless information technology future for the organization. I effectively lead and developed technology teams and secured consensus from colleagues and organizational leaders to drive forth technology plans that ultimately enhanced business operations and data security.Notable Achievements Include:• Lead the implementation of the HIPAA security rule once finalized and became active governing law.• Formed the beginnings of the IT Security practice.• Lead the implementation of the Sarbanes-Oxley Act once finalized and became active governing law.• Directed an organizational and staff change management initiative that included the out-sourcing migration of IT services.

As the President and CIO, I built an IT solutions delivery business from the ground up. Implemented and fostered a culture that promoted honesty and integrity, ensured teamwork and collaboration, and honored creativity and accountability to enable our employees to apply their individual talents to our mission, advancing our collective vision while demonstrating the core values of the organization in everything we did.Notable Achievements Include:▪ Bootstrapped our consulting, design and delivery organizations to get the business off the ground.▪ Provided key thought leadership during a high industry transition period, that shifted our model from a simple custom computer assembly business into a full service IT solutions consulting firm.▪ Developed and implemented a business strategy that established a foundation and roadmap for future direction, and was supported and endorsed by the organization.

Master Of Business Administration (M.B.A.), Management (Executive Mba)

Master Of Business Administration (M.B.A.), International Business (Global Executive Mba)

Leading With Impact Institute, Organizational Leadership

Bachelor’S Degree, Information Technology