Shane Eubank Email & Phone Number

Seattle, Wa, Us

Seattle is known as a progressive leader in technology, innovation, and the environment. As an employer, the City of Seattle is leading local government in environmental stewardship, green building, and social justice, making our City what it is today and shaping our future. As the Compensation Program Manager, I have the opportunity to work with a team of highly skilled and dedicated compensation professionals. Though the needs of such an organization are complex, our goal is simple: develop and administer compensation programs which support the City's ability to attract and retain the very best talent to serve our residents, local businesses, and visitors.

Damariscotta, Maine, United States (Remote)

Next Marine Solutions (NxMAR) is a renewable energy technology company focusing on creating enduring marine products through sustained excellence, market awareness, technical innovation, and disciplined teamwork.In my capacity as the project manager, I oversaw all project management life-cycle functions, from initiation through closing, for technical and business projects for the organization, including:• Consulting with business leadership in the creation of operational, people, and business development strategies, including workforce planning to ensure the business has a sufficiently skilled workforce to meet future needs.• Creating, implementing, and maintaining an Agile development roadmap for the design, building, and testing of NxMAR’s Portable Underwater Generator (PUG) system, • Collaborating with product owners, engineers, and stakeholders to determine requirements, and maintain the product backlog• Facilitating transparent communication, removing obstacles, and facilitating ongoing identification of process deficiencies and integration of improvements.

High-touch leadership coaching, project management, and technology services to deliver maximum value and improve organizational effectiveness through culture, communication, talent, and systems.• Collaborated with business owners and private clients to understand their underlying needs and develop creative strategies for exceeding requirements while staying within time, quality, and budget constraints.• Executed 30+ full-cycle business and technology projects for clients and partner organizations, including talent acquisition, leadership coaching, technology design & implementation, and digital marketing.• Used data analytics to inform business strategies and led the successful implementation of new analytics tools.

Seattle, Washington, United States

The City of Seattle is one of the nation’s leading local governments in environmental stewardship, innovation, green building, and social justice, making Seattle what it is today and shaping our future. As an HR Business Project Manager, my primary role involved planning, executing, and overseeing the successful implementation of the City’s new workers’ compensation claims management system, which marked a significant milestone by delivering the HR department's first major systems upgrade in over a decade.During this project, my team and I adopted a hybrid waterfall/Agile project management approach and focused daily on improving the cross-functional collaboration between HR, Finance, IT, and external vendor partners. Project success was dependent on developing open communication, clear expectations, and a shared respect for the contributions of internal and external partners. Also crucial was ongoing risk management via periodic risk assessments and mitigation actions, including resolving methodological differences between our IT team and vendor partners. Key Achievements: • Partnered with business leadership to diagnose deficiencies and establish a direction for culture changes, organizational changes, and process improvements necessary to successfully deliver the project. • Broke down siloed work structures for critical departments while facilitating cross-functional collaboration between HR, Finance, IT, and software development vendor partners. • Implemented risk management processes and responsive Agile practices which led to the discovery and efficient resolution of system deficiencies that would have prevented a successful launch. • Managed the business’ project schedule, change management processes, and end-user testing and training, resulting in 100% successful end-user adoption at go-live.

Redmond, Washington, United States

Based in Charlotte, NC, Compass Group North America is the leading food and support services company with over 280,000 associates and $20.1 billion in revenues in 2019. In my role as a Senior HR Generalist, I provided full-spectrum HR support for VP, district, and unit-level leaders who oversaw 1,200 employees across 5 states and 57 business operations; advised on all facets of effective people management, including org design, job design, recruitment, performance management, benefits, compensation, employee relations, investigations, ADA reasonable accommodations, policy interpretation, employee engagement, retention, talent development, and succession planning.Key Achievements: • Developed and implemented a region-wide talent management program to shift succession planning to an ongoing process by better aligning leadership needs with talent programs. This full-pipeline approach included implementing a competency framework as a shared language around talent in the organization.• Created effective tools and provided training to unit managers to aid in understanding the interplay of FMLA, State, and local leave laws. • Created and implemented an investigations toolkit with best practices training to increase consistency and quality of investigations, as well as empower operational partners to take more ownership through the process.• Delivered a region-wide inclusion initiative to recruit, hire, train, and retain employees with disabilities; successfully placed 50+ workers and received national recognition for best practices in diversity programs.• Completed full compensation reviews for every major department in the region, including job analyses, compensation evaluations, detailed compensation structures, and adjustments for current employees.

As the Technology Program Manager, I developed and led a new technical services business for Microsoft’s Learning and Development operations. Our technology support included live streaming, video capture, and advanced video teleconferencing and collaboration software and hardware, all of which sought to enhance Microsoft's new employee onboarding and global workforce talent development programs.Key Achievements: • Led the planning, funding, development, and implementation of 3 lines of business and 10 service offerings, growing the business into a 24/7, international support model with 3 supervisors and a team of 26 technicians.• Built a financially sustainable operation by implementing a mixed full-time, part-time, and on-call labor model, with a heavy focus on attracting and retaining key talent.• Collaborated with stakeholders to identify business needs and create a shared service delivery vision.

Redmond, Washington, United States

As the Learning Center Technology Manager, I was responsible for overseeing and managing all learning technology and support services at Microsoft’s newly-built Learning Center, which is a facility of strategic importance in helping Microsoft achieve its mission of empowering every person and every organization on the planet to achieve more.This included managing the project from initiation through closure for bringing the learning technology support services online, as well as ensuring their continued operation by establishing business processes, maintenance schedules, and customer support functions.My primary duty was to ensure the seamless functionality of all training technology in the facility, creating a learning environment where presenters and students take center-stage, and the presentation technology only enhances the learning experience. Key Achievements: • Collaborated with key stakeholders including client leadership, internal consultants, and vendor partners to create a shared vision and implementation strategy. • Developed and managed the project schedule, budget, and RAID logs. Performed risk assessments and effectively collaborated with stakeholders to prevent impacts to client operations during project launch.• Successfully transitioned the project to operations by designing the organizational structure, hiring the technical support team, coordinating training, and developing all standard operating procedures.

Master Of Science - Ms, Human Resources Management

Northeastern University’s Master of Science in Human Resources Management program prepares students to connect an organization’s strategy.

Human Resources Management Program

Bachelor Of Arts - Ba, Philosophy