Shane Fairman Email & Phone Number

Marysville, Michigan, United States

Under general supervision, manages the network desktop environments across multiple sites to meet business requirements, manages day to day operation of assigned business and infrastructure systems, and performs at optimum levels compliant with departmental and organizational policies.Work with end users, various vendors, and IT management to understand, support and maintain end user operating environments.Co-ordinate small to medium size projects involving desktop environment deployments and or supporting software.Act as an escalation resource to coordinate resolutions to complex issues across multiple digital teams.

Port Huron, Michigan, United States

Provides focused support and maintenance for the end-user computing (EUC) devices of the organization’s executives.Provides day-to-day consultation, instruction, troubleshooting and problem solving to the organization’s executives for any IT related inquiries.Provides exemplary customer service, exercises good judgment, within established procedures and policies when resolving client issues.Identifies problems and ensures executives’ expectations are reliably and appropriately addressed in a timely fashion

Work with key stakeholders, various vendors, and IT management to understand business and systems requirements.Support essential business processes and the corresponding IT infrastructure.

Port Huron Michigan

Install and manage approved software distributions using Microsoft SCCM.Create application packages for automated deployment to end user systems via Microsoft SCCM.Create hybrid Windows OS task sequences to automate imaging end user equipment.Managing the purchasing and deployment of company hardware to meet hardware lifecycle policies including decommissioning and recycling old equipment.

Port Huron Michigan

Coordinate with vendors to resolve technical problems with desktop computing equipment and software.Diagnose and resolve PC-related problems concerning hardware, operating systems and application issues on desktop computers and peripherals.IT groundwork, installation, and maintenance of end user workstation equipment (laptops/ desktops) and additional peripherals including IP telephones.

Saginaw, Michigan, United States

Delegate responsibilities through maintaining effective communication as well as holding staff accountable for quality of work complete.Ensure compliance with safety and sanitation standards mandated by state, federal and OSHA regulations.Trained employees to ensure they are given the skills and knowledge required to excel.Resolving customer complaints and deescalating employee conflicts.

Saginaw, Michigan, United States

Bachelor'S Degree, Computer Information Systems

Activities and Societies: Association for Computing MachineryThe applications of a computer information systems degree extend to every.

Associate'S Degree

Activities and Societies: Phi Theta Kappa: Lambda Mu Chapter"The mission of Phi Theta Kappa is to recognize academic achievement.

Ap Computers

AP Computer Science Principles(CSP) is a college board advanced placement class with allows students to take the AP exam upon successful.