- Manage ERP/business systems Implementation of Microsoft Dynamics 365 Finance and Operations - Manage team of functional analysts and development resources- Maintenance and sustaining support of Microsoft Dynamics AX2009 - Finance specialist - Business process analysis and improvements Tesco Corporation was in the process of upgrading from AX2009 to D365 Finance and Operations at the time of acquisition. After the acquisition Nabors Industries decided to move forward with the D365 implementation. The first phase, North America, has been completed and we are now live in Dynamics D365. D365 Finance and Operations was implemented simultaneously with D365 Field Services. This required the development of many integrations between the two applications.I managed the Finance and Operations implementation process and team members - Sales, Planning and Production, Procurement and Sourcing, Inventory Management, Advanced Warehouse Management, Accounts Receivable, Project Management and General Ledger.

• Manage global team of Senior Business Analysts in supporting Corporate IT systems, including Microsoft Dynamics AX2009 and third party software, through business and system process improvements and customizations.• Supervise team workflow, projects, deadlines and quality standards, and provide analysis, review, issue resolution and knowledge transfer and training to ensure accuracy and compliance.• Mentor, train and empower team members to achieve system expertise recognition, meet deadlines and exceed project expectations in troubleshooting, testing and supporting of Microsoft Dynamics AX2009. • Consult with IT management and functional business leaders for project support to resolve issues and implement new systems.• Collaborate with software business users on improvement and redesign of existing processes to maximize functionality of existing software and systems and ensure accurate and timely transfer of information to team.• Assess and prioritize business requirements and consult on use of standard functionality, customizations and workarounds.

• Finance Team Lead for full life cycle, global implementation of Microsoft Dynamics AX2009 in North America, Latin and South America, Middle East, Asia Pacific and Russia. • Collaborated with business leaders to gather, review and approve functional business requirements, complete technical documentation for customizations, communicate with executive management on project timelines and budget and create blueprint document for the implementation roadmap.• Facilitated design meetings with stakeholders, executive management, subject matter experts and third party consultants to prioritize organizational needs and requirements.• Identified and communicated user requirements with an emphasis on leveraging delivered functionality and system capabilities as well as ensuring system security and data integrity, including future state opportunities for assigned focus areas.• Coordinated with project manager on completion of development, testing, support and implementation resources and priorities.• Managed system testing for new functionality, development, implementations and upgrades.• Identified opportunities for process improvement and automation within IT and business teams.• Evaluated cost and benefit of recommended process changes and customizations and made recommendations using ROI preparation, including analysis and consideration of regulatory and statutory requirements.• Assessed project issues and identified solutions to meet productivity, quality and business goals• Developed, coordinated and led on-site/remote end-user training and modified for region-specific localizations.• Ensured system provided infrastructure to support business initiatives.• Provided post go-live user support by prioritizing and resolving incidents and managing escalations. • Received Microsoft Global Customer Excellence Award in 2012 and recognized by management with the Tesco Silver President’s Award for implementation of Microsoft Dynamics AX2009.