Shane Gray Email & Phone Number

Dundalk, IE

Dundalk, IE

Banff, Alberta, Canada

Worked hard to earn my Alberta General Insurance Level 1 CertificateManaging client accounts through good communication, follow ups, and giving clients peace of mindTasked with providing excellent service to clients and finding them the best suited insuranceAs the only personal insurance advisor in Banff I had to learn on the job and manage all new.

Lake Louise, Alberta, Canada

Sold over $5000 in high quality locally handmade products each month, a major increase from before I was hired.Created a very friendly environment suited to the tourism in the hotel resulting in a boost in traffic compared to previous months as guests felt more comfortable asking questions. Worked with the Fairmont events team to incorporate Alberta Boot.

Lake Louise, Alberta, Canada

• High level luxury sales role where I excelled in customer service and was able to regularly sell art pieces for over $10,000. My sales generated over 30% of the store's revenue each month.
• I was responsible for remodelling and modernising the website which resulted in a traffic increase of over 220% and a new avenue for sales as we started receiving consistent enquiries through email from customers.

Dundalk, Leinster, Ireland

• Solving customers' problems with their phones, bills, and network which generated word of mouth marketing for the store.
• Held a 90% customer satisfaction rate along with some very good reviews recorded with surveys customers could fill out after a purchase.
• Regularly hit my KPI’s resulting in the increase of the percentage of desired bill pay customers.

West Stockbridge, Massachusetts

After just one year of working at Crane Lake I was promoted from specialist/councillor to a Director. +Working in a high pressure environment which required expert precision and focus at all times. +Required a clear and calm work ethic when rescues were necessary. +To run ropes I was required to be organised and manage 15+ members of staff along with 30+.

Balbriggan, Leinster, Ireland

• Generating content and posts through Canva, Photoshop and Premiere Pro for the company's socials and website which had a noticeable increase in the reach of the posts and the interactions.
• Doubling the traffic to the site and increasing enquiries we received through the site by over 30% using SEO and paid advertising campaigns.
• Planned several events for the company including staff bonding, corporate events and meetings with potential clients.

Pittsfield, Massachusetts Area

• Adapting to a new country and culture of a Jewish camp in Massachusetts.
• Handling the responsibility of overseeing kids for an entire summer.
• Consistently monitoring camper’s safety on ropes course.
• Teaching campers skills needed to complete the course.
• Encouraging teamwork and group cohesion among campers during ropes activities.
• Responsible for area setup, clean up and maintenance.

Bb (Hons) In Digital And International Business, International Business

Bbus, Business And Technology