Shane Hull Email & Phone Number

Stratford Upon Avon

I am currently working as a PMO Analyst and my key responsibilities are:- Provide guidance and consultancy on the NFU Mutual Change and Governance frameworks. Establish, monitor and support programme and project management processes and controls to ensure adherence to Group Change standards and methods which are aligned to best practice.- Analyse and.

Cheltenham

In this role I managed the implementation of strategic initiatives / group projects. Working in partnership with key stakeholders I ensure solutions are designed to deliver all required business capabilities and implemented with the appropriate level of business readiness planning and support. My key responsibilities and achievements are: - - Support with.

Cheltenham

In this role I undertook a range of business analysis activities across all areas of the business to support initiatives which improve business performance, enhance customer experience and the companies’ customer service delivery capabilities. My key responsibilities were: - - Identified opportunities for improving business performance, customer experience.

Cheltenham

In this role I was responsible for the administration of existing mortgage accounts and this involved:- Accurately updating customer records- Providing exceptional levels of customer service- Needing an eye for detail- Complaint handling / resolution- Completing data analysis to identify and resolve issuesWhilst in this role I completed my Certificate in.