Shane Marshall Email & Phone Number

Charlotte, North Carolina, United States

​Responsible for overseeing aircraft maintenance technicians in the repair and return to service of American Airlines’ aircraft. Front line leader of people in the safe, compliant and timely return to service of our aircraft.

Charlotte, North Carolina, United States

Responsible for managing Client networks and computer systems, including software, hardware and offering on-site support to users. Client equipment quotes, installs and connections, maintaining system, workstation, server backups, ensuring network security, compliance with HIPAA regulations and installation and assistance with Client Business Operating Systems.● Experienced with the administration and use of Microsoft Office 365 Suite● Experienced in the implementation and maintenance of file/folder and image-based backup systems.● Provide implementation and monitoring of various Antivirus systems

Charlotte, North Carolina Area

Provided assistance to Contractors with safety compliance and procurement approval for ISNetworld, Avetta, and Browz contractor management/verification systems. Responsible for Customer Service, Business Development and leadership of Operations Manager, Digital Marketing resource and Customer Service team.• 300% increase in net income over the past 3 years and increased average monthly sales by $15000• Increased maintenance subscription customer base from 75 to over 400 over 4 years• 300% increase in net income over the past 3 years• Increased average monthly sales by $15000• Increases maintenance subscription customer base from 75 to over 400 over 4 years• Streamlined invoice and order processes for time reduction

Charlotte, North Carolina Area

Created, implemented, and managed the company Safety Program for five locations across North and South Carolina including Manufacturing, Warehouse, Office and Retail• Over six years without a lost time accident from 2007 through 2014• Complied with state and federal regulations related to OSHA General Industry and Construction, DOT and MSHA.• Conducted hazard assessments working with department managers to implement policies/procedure changes • Developed and conducted all worker safety training OSHA General Industry and Construction, DOT and MSHA.• Established department safety coordinators and lead company safety committee meetings• Performed OSHA mandated recordkeeping as well as accident/near miss investigations.• As a member of the Executive Management Team reported weekly on company safety metrics and status of safety projects related to overall company goals.• OSHA Outreach trainer conducting OSHA 10- and 30-hour courses.• Coordinated customer contractor requirements• Member of Livingston & Haven Executive management team January 2010 – July 2014. Responsible for reporting weekly on status of safety issues as well as working with team members to accomplish overall company goals.

Charlotte, Nc

Responsible for all aspects of facility operations including preventive maintenance, repairs, up fits and building systems for five locations across the Southeast. Supervision of facility maintenance technicians and sourcing facility supplies and maintenance contracts. • Performed project management of repair and up fit projects including sourcing contractors, contract negotiations and acquiring building permits• Collaborated on the design and project coordination during construction of the 60,000sq ft. Corporate HQ • Facility areas included warehousing, retail stores, manufacturing/fabrication areas and office areas• Managed Charlotte retail store relocation/up fit project leading to an annual savings of over $25,000.• Reduced costs of cleaning and landscaping services for an annual savings of $26,000• Reduced annual cleaning supply costs by estimated $3000 in 2009

Day, Pit, Ind, Clt, Int, Gso, Phl

Responsible for the maintenance, repair and rigging of aircraft systems including electrical, hydraulic, flight control and pneumatic. Assignments included heavy maintenance checks, flight control/composite shop and line maintenance on the following equipment: DC-9, B737, B757, B767, Airbus 320 and 330.• FAA Licensed A&P Mechanic• Participated in Safety activities as Ground Safety Coordinator