Leading fast-paced, rapid-growth, high-margin $200M division of doctor-led clinics with team of sales, marketing, operations, clinical and HR direct reports supporting doctors and staff to deliver "best in class" patient outcomes and patient experiences; #1 Net Promotor Score (NPS)Developing a purpose-driven, high-performance, accountable culture by fostering values, effective communication and creating alignment to goals and key initiatives to strengthen unit economics, increase enterprise value and achieve sustainable growth; #1 GAAP Revenue Growth Rate and Sales KPIs, Most Doctors Promoted to Top Tier (2023)Growing and empowering talent, increasing employee engagement through continuous skill training, setting clear expectations and personal accountability to development plans; Lowest turnover rateOverseeing implementation of sales and operations playbooks, creating new best practices to further optimize financial and operational performance and improve the patient experience; #1 Surgical Output Growth RateAnalyzing sales and operations KPIs and financial reports to guide decision-making, build effective business plans and processes to generate efficiency and accelerate growthPartnering with key stakeholders to optimize the marketing & patient acquisition funnel, improve business systems and advance technology to drive organization-wide improvementInnovating through technology, expansion of services, and operational advancements to widen the competitive gap and remain the market leader in dental implant patient care

Responsible for developing new growth strategies with key stakeholdersCo-created and launched innovative, inaugural ClearChoice - Aspen Dental de novo colocation clinic

Led strategic direction and day-to-day field operations across all functions for $325M division of doctor-led clinics supported by dedicated sales, operations, and clinical direct reportsAccountable for top and bottom-line de novo and mature clinic performance; Achieved 22% Revenue Growth and 19.5% EBITDA MarginDeveloped Regional Business Directors and VP of Sales to partner with doctors and operations managers to optimize sales and operating playbooks, execute to operational standards and elevate the patient experienceDeveloped annual budgets, leveraged sales & operations KPIs and financial reports to guide decision-making, built individualized clinic operating plans to deliver successful divisional operating business planCreated strategic revenue and operations turnaround plans during COVID pandemic, successfully and rapidly restored clinics to health and profitabilityPartnered with key stakeholders to optimize business systems, drive organization-wide improvement

Responsible for field sales and operations, and doctor development for $250M DivisionCreated and implemented strategic sales and operations initiatives, plans and best practicesOutperformed sales plan with 25% annual revenue growth

Responsible for six doctor-led clinics, $44M region, with sales, operations, and lab tech direct reportsImplemented strategic turnaround growth plans for five negative EBITDA clinics, returning all to profitability within 6-12 months; Achieved Highest Revenue % Growth in the Company, Awarded 2016 Region of The Year

Led start-up, de novo market, opening and staffing eight new dental offices in OregonHired, trained, and developed Operations Managers and Associate General Dentists to embrace patient-centric company culture, implement operational best practices and standards, expand treatment services, achieve patient acceptance and retention targets, and meet financial objectives; Four Associate General Dentists promoted to Owner DentistsAnalyzed KPIs and financial reporting to develop strategic growth plans, partnered with Owner Dentists and Operations Managers to execute plans, optimize growth and profitability

Hired, trained, developed seven sales representatives to exceed revenue targets and maintain margin integrity selling dental implants, implant restorative products, and business support servicesLeadership, coaching, and a high-impact, value-based sales process resulted in consistently over-performance to targets; 20-45% Annual Revenue GrowthRecognition Awarded: Region of the Year, Territory Sales Manager of the Year, 2x President's Club recipient