Business Development Manager responsible for technical sales, corporate supplier negotiations, and penetration of new markets, target customers, and OEM accounts. I work closely with customers, local sales teams, and our corporate team to grow sales and capture new accounts throughout North America. This role also involves strategic market analysis and new product development initiatives.

Was responsible for growing the global aftermarket services business for Emerson Actuation products. I actively drove demand creation activities and developed new business by penetrating existing install base /markets, as well as identifying new product solutions and services. I regularly collaborated with channel partners and regional service/sales teams to drive monetization of the installed base for electric, hydraulic, and pneumatic actuation products.

R3 Service®R3 Service enables service professionals to take communications with customers to a new level. The skills, techniques, and approaches provide a framework for interfacing with customers in field or call center service environments. Participants focus on achieving optimal results with product and service solutions and thereby develop stronger relationships and ongoing profitable revenue streams.

I held responsibility for revenue and margin growth of Valve Repair across Novaspect’s entire geography. I collaborated with principal and company team members to develop and execute strategies and tactics specific to increasing sales revenues, margin, and market participation. I regularly engaged in direct sales activities with outside sales personnel. Other key responsibilities:Novaspect Technical & Commercial Support:• Develop a library of technical documents, marketing communications, and Quantified Business Results (QBRs) to support sales and service effortsNovaspect Operations Support:• Develop relationships with principal and subcontractor regional sales , engineering, inside sales, and operations personnelNovaspect Sales Support and Reporting:• Develop and manage target account list including Novaspect strategic accounts• Develop and manage strategies and tactics with account managers for target accounts• Regularly engage in joint sales calls with account managers at target accounts• Analyze and report revenue per sales region monthlyCustomer, Principal, and Subcontractor Support and Reporting:• Act as primary Fisher Service liaison between Novaspect and subcontractor• Develop and execute growth plans and new service launches with principal and subcontractor.Novaspect Comprehensive Valve Services BDM Support for non-Fisher Control Valve Repairs:• Develop and execute strategies and tactics specific to increasing sales revenue for non-Fisher control valves, Novaspect’s comprehensive valve service portfolio and other related products, including the Emerson Valve Automation and Instrumentation groups• Provide differentiation and support for competitive displacement opportunities

Valve solutions group.This role within the Novaspect valve solutions team focused on the Emerson Automation Solutions Final Control and Regulation business unit. Some key products of focus are:• Fisher Control Valves• Fisher Regulator Technologies• Emerson Valve Automation• Specialty Valve solutions• Steam/condensate handling equipment • Valve Repair and Services

Proven track record providing Direct Customer Service for the industrial and manufacturing industry.Creates manages proactive territory growth plans. Actively influences sales territory and engages with multiple divisions of support to ensure optimal customer results. Provides Operational Management and Team Coaching for colleagues.

Provided electronic based troubleshooting, process control scheme development, preventative maintenance in a research and pilot lab environment.

Provided Depot and Field Service to the Law Enforcement and public safety Industry for onboard RADAR, Camera, and Other Speed Detection Devices. Provided solution based recommendations for upgrades and updated technology purchases.

Provided rear echelon support for Marine Aviation Logistics Squadron 14, 2nd Marine Air Wing, with aviation electronics testing, troubleshooting, and repair. Carried out daily repair activities along with supporting training, manpower assignment, production control, quality assurance, and metrology. Supported Operation Iraqi Freedom and Operation Enduring Freedom. Navy Achievement Medal. letters of commendation, and honorably discharged.