Shane Mcrae Email and Phone Number

With extensive experience in overseeing, and managing the delivery of hotel and associated services in the healthcare and aged care sectors, I have a reputation for service delivery excellence and innovation while identifying and capitalising on revenue growth opportunities. As a senior leader, I have managed all facets of hospitality departments - catering, cleaning and laundry - to consistently provide high standard of hotel services in efficiently and cost effectively.I offer a high level of commercial acumen, the ability to deliver outstanding results under pressure while ensuring regulatory compliance and a proven track record in implementing best practice services.I have instigated the implementation of new business initiatives and implemented opportunities to generate new revenue, optimised the performance and productivity of large, multi-functional operational teamsThrough advanced financial and budget management skills, I have optimised profitability and enabled organisations to invest in new equipment and the development of new services that enhance the quality of life of clients while meeting commercial objectives.My background has been as a successful chef, manager and owner of several award winning restaurants in Australia and internationally.SPECIAL ACHIEVEMENTI pioneered the development of a process to provide texture modified meals and desserts for people with illnesses or disabilities that prevent them from chewing or swallowing solid foods. The meals produced through this process remain soft and smooth, even when reheated, and visually resemble traditional foods shapes to make them visually appetising, while maintaining appetising flavours. The meals are IDDSI compliant, and protein and dairy fortified.