Shane Mcwilliams Email and Phone Number

• Leading the implementation of Epicor enterprise software including Kinetic ERP, ECM, and Advanced MES• Developing training strategies and resources for deployments and continuous support for 300+ employees• Write SQL queries, build SSRS reports, KPI’s, and dashboards to facilitate CI projects and quality management

• Leading effort to rebuild and strengthen 2-year IT AAS program, boost student enrollment, and achieve career placement targets • Teach TCP/IP networking, introductory DBMS concepts and SQL, object-oriented programming, UNIX/Linux OS, and server management using real-world projects and hardware• Built a fully autonomous instructional LAN and Windows AD domain comprising 2 computer labs, an IT workroom, and a premises cabling lab to provide a fully integrated curriculum for students• Redesigning course curricula to prepare students to successfully sit certification examinations such as the Cisco CCNA, Comptia A+, and FOA CFOI • Faculty sponsor for extracurricular STEM Club – projects include 3D printing, a robotics team, community IT volunteer work, and Hadoop cluster big data “pet” project

• Leveraged data collection and exhaustive Pareto analysis to determine 50% of total unscheduled plant downtime attributable to two causes and over 100 lost production hours YTD • Configured collection plans, reporting, and integration between production-level data management systems including WinSPC, Wonderware Historian, Maximo, Arcplan, and Lotus Notes• Conducted internal and external quality systems audits to ensure compliance with corporate quality standards and ISO 9001 • Principal change agent for creating a data driven operations culture and developing SPC capability at the plant through equipment centerlining and operator KPIV/KPOV training and corrective action • Used Six Sigma tools and DMAIC methodology, EVOP, DoE, Pareto charting, and RCA to drive QC and capital improvements totaling $1MM+

• Developed a novel application of silane technology to inhibit oleophilic staining of mineral surfaces and improve quality control during production• Prepared laboratory scale polymer modified asphalt batch blends for raw material second-sourcing, R&D studies, and process improvement• Utilized the following laboratory instruments for QC testing and R&D studies: penetrometers, ring & ball testers, Brookfield viscometers, UV and optical microscopes, Anton-Paar DSR, Waters GPC, Iastrocan FPD, QUV aging cabinets, environmental chambers, and FTIR spectrometer • Built mock roof decks for product testing and certification• Conducted laboratory tours and product application demonstrations for customers

• Studied SDLC methodologies, project management, and Agile development principles and techniques• Mastered relational database design, normalization, and management through SQL, T-SQL, DDL, and DML and learned general concepts of NoSQL databases• Deployed ETL processes and technologies such as SSIS and Talend to construct data warehouses and data marts with access to real-world, sanitized big data sets from companies such as Tyson Foods, Dillard’s, Walmart, and JB Hunt • Utilized BI tools such as SSRS, OLAP, SAP BI, Tableau, and MS Excel to summarize enterprise data for business insights and prepare executive summaries and visualizations• Elective concentration focused on statistical analyses using R-programming (SAS), Minitab, and tools such as multivariate regression analysis, ANOVA, and hypothesis testing• GA work leveraged program outcomes to maximize student retention rates for freshmen-level courses

• Assisted owner with the refurbishment, remodeling, and expansion of existing premises for increased dining capacity, new branding, and optimized kitchen configuration with new equipment• Installed point-of-sale system for rapid order-taking and table-top payment options for diners; system also provided basic business intelligence capabilities for transaction analytics• Acted as assistant manager with responsibilities encompassing all areas of restaurant operation

• Directed all aspects of a strategic business process reengineering (BPR) effort to modernize operations using CRM and ERP platforms integrated with a proprietary CMMS • Implemented sales process workflows to leverage operations data and eventually obtain $500k of COPQ savings and workload sharing and create employee performance dashboards• Developed a wireless, continuous data acquisition equipment monitoring sensor network to proof-of-concept stage for eventual integration with CMMS database; designed and constructed a fully Wi-Fi enabled laboratory for sensor testing • Led technical evaluation and marketing strategy for an intensive, rapid-turnaround, new flagship product line rollover• Performed FMEA, RCA, field investigations, and inspections of rotating equipment • Manually trimmed pump impellers to design specs and picked, assembled, and packed pump skids to make overnight emergency deliveries• Created spare parts interchangeability matrices, IOM’s, checksheets, and training documentation for customers

• Sized fluid and heat transfer equipment to client design specifications using company-established heuristics • Calculated mass and energy balances necessary for equipment design• Led and participated in P&ID reviews, interdisciplinary team huddles, and project reviews with clients

• Used ChemCAD and Pipe-Flo to model hydraulic systems and identify problem sections requiring line replacement• Enhanced existing process models using plant data derived from PI ProcessBook and created visualizations for senior management• Coordinated equipment start-up and procedures with operators during commissioning of a new continuous dilution process