Since 1986, GAMPAC has provided customers across the nation with third-party logistics, brokerage and managed transportation services, allowing companies to concentrate on what they do best – run their businesses. Now part of US Foods®, GAMPAC will continue to provide the same high level of service and dependability both companies are known for.

Formulated robust pricing strategies, informed by extensive market trend analysis, resulting in substantial enhancements to revenue and profit margins. Led team of pricing and customer service professionals, fostering alignment on current pricing strategies while consistently delivering exceptional customer service. Oversaw complete Request for Proposal (RFP) process, guaranteeing creation of competitive proposals that led to 10% increase in contract business and substantial new bid… Show more Formulated robust pricing strategies, informed by extensive market trend analysis, resulting in substantial enhancements to revenue and profit margins. Led team of pricing and customer service professionals, fostering alignment on current pricing strategies while consistently delivering exceptional customer service. Oversaw complete Request for Proposal (RFP) process, guaranteeing creation of competitive proposals that led to 10% increase in contract business and substantial new bid opportunities. Presented revenue management strategies to CEO, Chief Commercial Officer, and Chief Strategy Officer, offering strategic insights to support well-informed decision-making. Built a strong sales/revenue pipeline, improving visibility of potential revenue avenues and facilitating proactive sales cycle management. Conducted weekly meetings with sales team to evaluate new opportunities, refine bid/pricing strategies, and enhance prospecting efforts. Show less

Oversaw venue operations at Topgolf Overland Park, leading team of 12-15 salaried managers and 350-450 hourly associates to deliver exceptional service and hospitality. Accomplished targeted business objectives by managing departmental supervisors, fostering dedication to associate development, projecting revenues and expenses, overseeing P&L management, budgeting/forecasting, ensuring guest satisfaction, leading community outreach initiatives, and coordinating facility operations. Engaged with… Show more Oversaw venue operations at Topgolf Overland Park, leading team of 12-15 salaried managers and 350-450 hourly associates to deliver exceptional service and hospitality. Accomplished targeted business objectives by managing departmental supervisors, fostering dedication to associate development, projecting revenues and expenses, overseeing P&L management, budgeting/forecasting, ensuring guest satisfaction, leading community outreach initiatives, and coordinating facility operations. Engaged with departmental managers to cultivate a robust team and talent pipeline. Established systems and processes aimed at enhancing operations, elevating guest experience, boosting revenue, and minimizing costs.• Promoted culture of ongoing learning/growth, resulting in heightened associate engagement/career advancement.• Provided mentorship to associates, encouraging them to streamline processes, execute fundamental tasks flawlessly, and surpass guest expectations. Achieved record-high guest satisfaction scores in 2020.• Enforced stringent financial controls to optimize budget management, forecast revenue/expenses, and drive down operational costs, resulting in enhanced venue profitability. Show less

Directed operations of four full-service Serranos restaurants. Designed and built effective training programs to cross-functional teams to enhance their skills. Led all activities associated with P&L, accounting, marketing/promotions, community engagement, customer service excellence, loss prevention, and maintenance of facilities/properties. Surpassed all established goals; coached and guided general managers in creating systems/processes that resulted in revenue growth, cost reduction… Show more Directed operations of four full-service Serranos restaurants. Designed and built effective training programs to cross-functional teams to enhance their skills. Led all activities associated with P&L, accounting, marketing/promotions, community engagement, customer service excellence, loss prevention, and maintenance of facilities/properties. Surpassed all established goals; coached and guided general managers in creating systems/processes that resulted in revenue growth, cost reduction, enhanced team unity, and prevention of systemic issues. Led consulting business, smaller segment of company, offering outstanding support that spanned from administrative training to strategic planning and operational guidance for local restaurant groups.• Led operations of four sites, overseeing team of 300 employees, including 22-25 salaried managers; achieved significant sales growth from $7.1M to over $12M.• Reduced COGS by 2% through operational improvements, recipe development, training, and cost controls. Implemented Compeat Inventory Management System in 2016 which led to additional 1.2% savings in COGS.• Improved guest satisfaction scores from 78% to 94% by instilling laser-focus on guest satisfaction paired with training/development, process improvements, feedback and recognition. Show less