Shane Ng Email and Phone Number

- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.- Achieved sales goals and service targets by cultivating and securing new customer relationships.- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.- Attended monthly sales meetings and quarterly sales trainings.- Monitored service after sale and implemented quick and effective problem resolutions.- Set and achieved… Show more - Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.- Achieved sales goals and service targets by cultivating and securing new customer relationships.- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.- Attended monthly sales meetings and quarterly sales trainings.- Monitored service after sale and implemented quick and effective problem resolutions.- Set and achieved company defined sales goals.- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.- Quoted prices, credit terms and other bid specifications. Show less

- Professional makeup skills such as photo shoot , bridal and special effect etc.- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining beauty.

- Provide makeup service and brow waxing service to customer.- Attend to walk-in customer.- Stock take & stock check every monthly.- Assisted store manager to handle boutique SOP.- Planned small event in store with colleagues.- Assisted trainer and company member to service KOL and VIP in private events.- Prepare daily closing sales report to manager.- Achieve sales goal and services goal monthly and increase sales goal percentage.- Promoted additional products… Show more - Provide makeup service and brow waxing service to customer.- Attend to walk-in customer.- Stock take & stock check every monthly.- Assisted store manager to handle boutique SOP.- Planned small event in store with colleagues.- Assisted trainer and company member to service KOL and VIP in private events.- Prepare daily closing sales report to manager.- Achieve sales goal and services goal monthly and increase sales goal percentage.- Promoted additional products and services to increase sales numbers and revenue with diverse selection. Show less

- Recommended products based on solid understanding of individual customer needs and preferences.- Completed over successful daily cash audits to correctly balance drawers at end of each shift.Memorized recipes for specialty coffee beverages and seasonal offerings.- Complied with standards for merchandising, stocking and storing product.- Elevated customer loyalty by using strong communication abilities to resolve customer problems.- Maintained regular and consistent… Show more - Recommended products based on solid understanding of individual customer needs and preferences.- Completed over successful daily cash audits to correctly balance drawers at end of each shift.Memorized recipes for specialty coffee beverages and seasonal offerings.- Complied with standards for merchandising, stocking and storing product.- Elevated customer loyalty by using strong communication abilities to resolve customer problems.- Maintained regular and consistent attendance and punctuality.- Monthly coffee testing and conducting with store members. Show less

- Checked documentation for accuracy and validity on updated systems.- Handled incoming business and client requests for information.- Provided clerical support to company employees by copying, faxing and filing documents.