Shane R. Email and Phone Number

Developing policies and procedures that create consistency across all supported sitesCoordinating various IT initiatives with stakeholders (predominately clients)Leading the migration from on-site mission critical IT assets to the cloudProviding team members with necessary mentorshipDeveloping and maintaining a risk management strategyMaintaining security at the forefront of all initiativesResearching new solutions that might better fit the needs of our clientsMaintaining relationships with our clients and their staff.Coordinating purchasing between our clients and hardware vendors (i.e. Dell, HP, etc)Design and execute plans for disaster recovery

Integration and management of our outsourced IT servicesAssure operations of the IT Infrastructure delivery against operational and cost metricsEnsure services are delivered and monitor performance against SLASeamless transfer of services to BAU stateTechnical support contact for major incidentsRCA review, follow up and sign-offProblem leadership for ongoing or repeating incidentsContinual improvement and GAP analysis in service provisionManagement and ownership of service improvement plansInventory and CEQ ownership and managementOperational management and governance of the process and toolsets for the Infrastructure Services provided by IBM

Continued to work with and lead a team of professionals to design and manage the Infrastructure Services through the transition from Amec Foster Wheeler to Wood Plc.The Global Infrastructure Services Data Management Team is committed to: Backup and Archival of Data Incident Handling Disaster Recovery Data Classification Data Loss Prevention Rights Management E-Discovery Technologies

Work with and lead a team of professionals to design and manage the Infrastructure Services environment pertaining to the backups, management, and archival of data residing on the various platforms within the organization.The Global Infrastructure Services Data Management Team is committed to: Backup and Archival of Data Incident Handling Disaster Recovery Data Classification Data Loss Prevention Rights Management E-Discovery Technologies

Data Protection and Lifecycle Management (DPLM)Data ClassificationsDFSRScripting/AutomationWork on a global level to standardize technical procedures on data protection and archivingReduce front end data backed up to reduce costs and increase backup success ratesHead global meetings on Netbackup Standards and best practices with other Netbackup adminsDevelop archive reports and recommendationsAssist with data classifications so appropriate lifecycle policies can be applied.Replicate or sync data across wan

IT Lead for Northern Alberta OfficesData Protection and Lifecycle Management SpecialistResponsible for 7 offices in Northern Alberta (1 Large 6 small-medium) for IT related tasks such as purchasing, software/hardware deployment, and user support.Netbackup/Puredisk Administrator for all AMEC North American Offices

Created software/databases for Oil and Gas firms that performed pipeline inspections.Created a replication feature that allowed all trucks to stay in sync, even when out in the field.Introduced software to crew trucks so professional reports could be created onsite.