Providing quality photography services ranging in head shots, family photos, small events, corporate events, charities, and weddings.

• Provides leadership and work guidance to personnel.• Investigates and resolves operational matters of significance in conjunction with other functional and technical support to ensure cost effective and efficient resolution of problems. • Designs, develops, implements and maintains test processes and diagnostic programs for the most complex system testing. Completes specifications and procedures for new products. • Writes test plans for all levels of testing. Maintains records of… Show more • Provides leadership and work guidance to personnel.• Investigates and resolves operational matters of significance in conjunction with other functional and technical support to ensure cost effective and efficient resolution of problems. • Designs, develops, implements and maintains test processes and diagnostic programs for the most complex system testing. Completes specifications and procedures for new products. • Writes test plans for all levels of testing. Maintains records of test progress, documents test results, prepares reports and presents results to as appropriate. • Performs highly complex testing and analyzes systems development including integration, systems testing, field test plans and customer acceptance plans to maintain the credibility/viability of the system. • Maintains task, risks, issues, defects, change requests and other project assets through TFS and SharePoint. • Ability to interpret/create use-case scenarios for different systems processes. • Collaborate with the PM to create a plan/schedule to meet deliverable timelines. • Work with project managers and developers to help ensure that the quality of systems and releases delivered by the IT team meet the required standards. • Ability to interpret XML files and export data into different formats. • Conducts internal audits based on CMMI best practices. • Schedules, holds and documents meetings with clients. Show less

 Delivered and setup Desktops/Laptops and all peripherals verifying functionality Resolved hardware conflicts Troubleshoot and resolved PC conflicts Transferred user data and profiles using a profile transfer client Set user permissions based upon their needs Installed specific software from a server Utilized remote access to resolve computer issues. Imaged PCs and Laptops with Windows XP (32 bit and 64 Bit)