• Project Coordination: Oversees and manages all phases of submeter installation for assigned projects.• Adaptability: Assesses and implements necessary actions to meet project deadlines, responding with urgency and flexibility to shifting project timelines.• Data Tracking and Analysis: Monitors and analyzes key project metrics, including quality, cost, schedule, change orders, and sales data across various regions, states, and cities.• Vendor and Client Relations: Identifies and evaluates subcontractors to ensure high-quality work and adherence to project budgets; fosters strong relationships with key customer stakeholders, including portfolio and property managers, during on-site visits.• Internal Scheduling: Manages daily truck routing using internal software to ensure timely deliveries and installations.• Budget Management: Oversees project budgets and profit margins, identifying opportunities for cost savings while ensuring financial objectives are met.• Cost Adjustments: Responsible for drafting and obtaining approval for change orders that impact job costs, whether for deductions or increases.• Communication and Collaboration: Promotes effective communication and teamwork across internal and external teams, including sales, installation, and product support.• Quality Control: Ensures all installations are completed to meet rigorous quality standards and customer satisfaction.• Process Improvement: Identifies trends in productivity and proposes improvements to project management processes and procedures.• Project Management Software: Utilizes software's such as Salesforce and Monday to perform daily duties pertaining to the role.

• Maintained operational efficiencies managing multiple crews of 2-8 employees, increasing net revenue.• Responsible for overseeing expansion operations, including fleet, inventory, and personnel management resulting in the fastest growing branch in the company. • Managed overall budgeting and implemented innovative solutions and process improvement to meet and exceed internal milestones. • Emphasized customer acquisition and relation management, increasing customer growth by at least 10% month over month.• Responsible for training multiple new team members and facilitating promotions to team leads while creating a positive work environment.• Organized work schedules and managed time-off requests to ensure proper staffing at all times.• Evaluated employee performance and provided feedback in order to boost productivity and morale.

• Facilitated the expansion of a new company branch in a different market to provide moving services and increase company revenue. • Responsible for identifying qualified candidates for hire, aiding in the interview processes, and reducing company attrition. • Trained new employees and created process documentation to aid during field operations. • Continued to perform as a senior team lead to ensure client satisfaction by maintaining scheduling and company expectations.

• Managed crews of 2-4 employees during field operations, identifying risks in real time and executed plans of corrective action, when necessary. • Responsible for overseeing multiple cross-state, multiple day client relocation for customers in most major cities in the State of Texas. • Maintained top performer status for multiple months due to excellent client feedback and customer service.• Responsible for on-the-job training for other team members as well as evaluating and reporting employee performance. • Quickly promoted to team lead after only 2 months of service.

• Supervised and coordinated team members to ensure efficient and smooth operations during shifts.• Managed inventory levels, placed orders for supplies, and ensured proper stock rotation. • Trained new employees on company policies, procedures, and customer service standards.• Handled customer complaints and resolved issues to maintain customer satisfaction. • Scheduled shifts and managed time-off requests to ensure adequate staffing levels. • Monitored sales and labor costs to maximize profitability and minimize waste.

• Supervised and coordinated team members to ensure efficient and smooth operations during shifts.• Managed inventory levels, placed orders for supplies, and ensured proper stock rotation. • Trained new employees on company policies, procedures, and customer service standards.• Handled customer complaints and resolved issues to maintain customer satisfaction. • Scheduled shifts and managed time-off requests to ensure adequate staffing levels. • Monitored sales and labor costs to maximize profitability and minimize waste.• Scheduled shifts and managed time-off requests to ensure adequate staffing levels.• Conducted performance evaluations and provided feedback to team members to enhance productivity and morale.