Shane Ryan Email & Phone Number

Quispamsis, New Brunswick, Canada

Government of New Brunswick (Innovation and eHealth):- Project Lead for the deployment of an Integration Platform as a Service (iPaaS)- Product Owner and Scrum Master for a Vaccine Clinic Scheduling app. Minimum Viable Product (MVP) delivered in 2 weeks. Responsible for product backlog creation and refinement, product demos, user training, and documentation.- COVID-19 Results Tracker app. Deliverables: functional design, testing, user training, and documentation.- Integration Platform as a Service (iPaaS) RFP. Deliverables: requirements management, RFP creation, proposal evaluation criteria.WorkSafe New Brunswick: - IT Service Management. Deliverables: current state analysis, stakeholder interviews, future state design, and implementation recommendations (ITIL v4, phased implementation).

Voice of the Customer for a Multi-Year ERP Implementation:- Our team developed a JD Edwards Financial Module that provides cost benefit analysis for new business, and contracts management capabilities- Responsible for product backlog management, features documentation for each release, user communications, product demos

Saint John, New Brunswick, Canada

Integration management for Finance- Business requirements definition- Functional support- Continuous Improvement

Led IT projects that drove process improvement and reduced operational costs- Identified over $750,000 in IT Cost Optimization opportunities, $250,000 was realized in year 1- Project Lead for various continuous improvement projects resulting in over $150,000 in savings- Product Owner for a “QuickScan” Mobile App that streamlined the creation of ID badges by 200%Partnered with business leaders to implement current and emerging technology, enabling strategic goals and objectives- Built a Technology roadmap for Environment Health and Safety (EHS)- Deployed various EHS solution components- Responsible for product backlog management for multiple sprints for various EHS system enhancementsVendor Management and Contract NegotiationsReceived highest level of customer satisfaction rating across the entire IT organization, 2 years in a row (100+ IT professionals)

Senior Analyst for Business Transformation projects:Government of Alberta – Justice and Solicitor General: Mainframe Application Re-platform Assessment- Deliverables: current state functionality review and inventory, high level business process documentation, re-platform proof of concept business requirements and test plan, vendor evaluation & selection criteriaMariner Innovations: Project Lead for a Customer Relationship Management (CRM) and Professional Services Automation (PSA) RFP- Deliverables: requirements management, RFP creation, evaluation criteria, solution analysis, final assessment, and recommendationIrving Oil: Business Analysis Lead – Microsoft 365 Deployment (2500 users)- Deliverables: on-premise to cloud transition planning and execution, environment readiness, testing, end user communication, and post go live support

Business Architect for a transportation and logistics process improvement initiative, cost savings of over $250,000 / yearBusiness Analyst for a lumber production capture and inventory management RFPProject Lead for a telecom cost savings initiative that resulted in $200,000 in savingsInfluenced the Product Roadmap for a third party Sales Order and Manufacturing system, pitched business cases for 20 new features and enhancements. 17 were included in future releases

Business Analyst for a Mainframe Decommissioning project - Deliverables: Built and deployed credit card and bank payment processing applications in 8 weeks using Rapid Application Development (RAD)Project Lead for Financial process improvement initiatives- Deliverables: facilitated workshops and communication sessions, documented “As Is” & “To Be” processes, gap analysis and improvement recommendationsOracle Procure to Pay Subject Matter Expert

Technical Sales Engineer for data storage hardware, software and professional services, developed and managed relationships resulting in over $10 million in sales collaborating with Value-Add Partners and Value-Add ResellersCreated product positioning presentations, determined solution requirements for sales opportunities, responded to RFxs, technology SME for customer meetings

Project Manager for a Pre-Press system replacement, email centralization and a Wide Area Network implementationNetwork and Server Administration; Layer 3 and 4 switches, Windows 2000, Unix (Sun Solaris), Sybase databases, PC and MAC workstations

Masters In Business Analysis

Network Engineering

Certified Novell Engineer (CNE) Microsoft Certified Systems Engineer (MCSE) Unix System Administration - Sun Certified System.