Shane Stack Email & Phone Number

Monaghan, County Monaghan, Ireland

County Monaghan, Ireland

County Dublin, Ireland

Role & Responsibilities: • Development and implementation of agreed strategic plan for the hospitality, healthcare, linen and sterile business lines.• Strategically work with the management team to ensure that we have a strategic business plan in place for the business.• P&L responsibility for two linen and sterile plants with an annual turnover of €20 million.• Manage a team of managers and team members across two locations to deliver successful results • Coaching and developing our people within the business• Lead, motivate and support the Plant Managers and their teams in the achievement of plant targets and KPI’s. • Actively foster a culture of engagement in line with our company values • Develop and work within internal and external networks to ensure that all business processes/solutions incorporate the latest thinking to maximize results • Optimization of production and service through application of Lean methods and group best practice.• Develop a strong customer service focus to help us grow the business.• Establish and develop effective working relationships with stakeholders, organisations, potential new business and other outside bodies to maintain and improve the company's image and commercial position.• Responsible for implementing the highest standards for health, safety and risk management according to Group requirements.• Responsible for ensuring we achieve all our accreditation standards ( ISO 9001, OHSAS 18001, EN14065, EN14001 and ISO13485).• Project manage the capacity issues in the Pottery Road plant.• Develop a national framework tender process to help improve our win rate in the healthcare sector.Achievements:• Achieved difficult budget over the last two years.• Achieved Market leader in the Linen and Scrubs healthcare sector.• Developed Lean management service model.• Completed a capacity project that that has increased our throughput by 27%.

County Cork, Ireland

Role & Responsibilities: • Managing and developing the Millfield plant.• P&L responsibility for the plant.• Coaching and developing the team.• Lead, motivate and support the team in achieving the plants objectives.• Optimization of production and service through application of Lean methods • Optimization of distribution for achieving low unit costs and high customer satisfaction• Responsible for the health and safety and risk management of the plant.• Responsible for maintaining our accreditation standards ( ISO 9001, OHSAS 18001, and EN14065) Achievements:• Achieved budget each year in the role.• Developed good working and team environment for staff and management.• Achieved the OHSAS 18001 standard in the plant.

County Dublin, Ireland

Role & Responsibilities: • Coaching and developing the service and sales team across Ireland.• Set sales target and develop sales strategy to achieve the targets. • Responsibility for the linen revenue and growth across Ireland.• Managing the national tenders.• Establish and develop effective working relationships with new and existing customers.• The Key link between production, distribution and the customer.• Managing KPI’s with key Healthcare and hospitality customers.Achievements:• Achieved difficult sales targets year on year. • Introduce new CRM system successfully. • Developed a good services and sales team.• Reduced cancellations down to 2.5%

County Dublin, Ireland

Role & Responsibilities: • Establish and develop effective working relationships with new and existing customers with my area.• The Key link between production, distribution and the customer.• Managing KPI’s with key Healthcare and hospitality customers.• Stock management Achievements:• Introduce new stock management system.• Developed strong customer relationship.• Reduced the cancellations in the Dublin area.

Balbriggan Co, Dublin

Role & Responsibilities: • Held full profit and loss responsibility as hotel manager. • Oversaw million renovation of the Bedrooms, Conference Room, Bar and Restaurant• Oversaw the running of Food and Beverage, Room sales and Housekeeping, Purchasing and the maintenance of the hotel, its facilities and Grounds.• Developed and cultivated a strong repeat business.• Achieved a very low labour turnover which was encouraged by the owners.• Achieved an 60% room occupancy over the course of my time in the hotel.Achievements:• Achieved the renovation of the bedrooms, bar and restaurant on time and budget.• Developed strong repeat business.

Killarney, Co Kerry

Role & Responsibilities: • Produced budgets on a yearly basis which were approved by the board and were achieved • Played a kepy role as part of the project team that oversaw a €30 Million investment into the property.• I oversaw the running of Food and Beverage, Room sales and Housekeeping, Purchasing and the maintenance of the hotel, its facilities and Grounds.• Developed and cultivated a strong repeat business. • Developed strong wedding market.• Achieved and maintained a very low labour turnover which was encouraged by the board• Achieved an 70% room occupancy over the course of my time in the hotel.Achievements:• Played a key role in increasing customer satisfaction levels for the business • Was a key player in achieving the hotel renovation.

Birmingham, United Kingdom

Role & Responsibilities: • Produced budgets on a yearly basis with the General Manager which were approved by the board.• Fully overview of the operation while also developing standard operating procedure across the hotel.• Developed and cultivated a strong customer service focus. • Achieved a very low labour turnover which was encouraged by the board• Achieved an 98% room occupancy over the course of my time in the hotel.Achievements:• Achieved very high level of service.• Was key player in achieving the hotel goals and objectives.• Developed standard operating procedure across the hotel.

County Kerry, Ireland

Role & Responsibilities: • Produced budgets on a yearly basis which were approved by the board and achieved. • Fully overview of the operation while also developing the team and hotel standards.• Developed and cultivated a strong repeat business. • Developed and cultivated a strong customer service focus. • Achieved an 70% room occupancy over the course of my time in the hotel• Developed strong wedding / Function markets.• Fully overview of the operation while also developing the standards.Achievements:• Developed and learned a lot on leadership and the importance of team management.• Achieved all financial target over the four years. • Developed strong communication skills in this time.

Hospitality Administration/Management

Prince 2 Cert, Project Management, Prince 2 Cert

Lean Six Sigma Yellow Belt