Shane Stephens Email & Phone Number

Bentonville, Ar

Some of my key responsibilities are as follows:As the Product Director of Finance Tech at Walmart, I lead enterprise-level finance technology initiatives focused on modernizing legacy systems through strategic planning and robust product delivery. I facilitate seamless integration across Engineering, Data, UI/UX, and Business teams, ensuring the effective implementation of strategic objectives. I champion automation and process optimization, enhancing data visibility and operational efficiency across financial operations. Additionally, I serve as the US location lead for Finance Product, providing guidance and support to the Finance Tech Accounting & Accounts Payable teams to foster professional growth and development.My accomplishments within this role are the following:• Automation and Efficiency: Enhanced efficiencies across international markets by executing a comprehensive automation strategy for finance exception management.• Leadership and Team Performance: Improved team performance by directing product team members, enhancing productivity and ensuring alignment with corporate goals.• Financial Data Accuracy: Increased financial data processing and accuracy by leading the discovery and implementation of enterprise-level financial ledger data source dependencies aligned with SAP S4Hana.

Bentonville, Arkansas

My key-duties for this role are mentioned below:As Senior Client Manager at Retail Insight, I spearheaded the setup and launch of the company’s first U.S. office, establishing operations and forming teams to manage key global retail client deliverables, including high-value clients like Sam’s Club, Walmart, and Crossmark across multiple international markets. I ensured exceptional service delivery and client satisfaction by leveraging advanced analytics to resolve complex retail availability and supply chain issues. My role also involved directing the implementation of analytical solutions across client stores to optimize inventory management and enhance execution performance.My key success for this role is:• Revenue Generation and Client Expansion: Generated over $8M in revenue by effectively managing/expanding client relationships across international markets.• Strategic Office Setup and Team Leadership: Managed the strategic setup of Retail Insight’s first U.S. office and led a dedicated team to deliver outstanding results for Walmart US and ten major global retail clients.• Contract Acquisitions and Client Retention: Achieved significant contract acquisitions with Sam’s Club across the U.S., China, and Argentina, and secured multi-year renewals with key clients like SEIYU Japan and Walmart in North and Central America, fostering substantial business growth.• Analytical Solutions and Client Satisfaction: Improved product availability and sales metrics for major retail clients by consulting, selling, and implementing innovative analytical solutions, consistently receiving high Net Promoter Scores (NPS) from dedicated clients.

Bentonville, Arkansas

Within this role, I had following responsibilities:As Director, I supervised a global community team at Walmart, focusing on collaborative discussions to address specific store inventory and supply chain challenges, thereby refining processes and meeting strategic objectives with precision. I orchestrated the alignment of in-store supply chain strategies across global markets, expediting capability delivery and enhancing operational efficiencies. Serving as the subject matter expert on inventory management and fresh solutions, I provided pivotal insights that drove significant process improvements. Additionally, I spearheaded the discovery and testing of leading-edge technologies in collaboration with Logistics, Merchandising, and Store Operations teams, both in the U.S. and internationally, to foster innovation and streamline operations.Few of my accomplishments are stated below:• Innovation in Operations: Led the adoption of cutting-edge technologies, transforming logistics, merchandising, and store operations.• Global Strategy and Resource Alignment: Led the global community in-store supply chain team, achieving significant improvements in strategy alignment and resource deployment across international markets.• Supply Chain and Inventory Efficiency: Developed and implemented advanced inventory management protocols and fresh solutions, enhancing supply chain efficiency and product freshness.• Operational Synergy and Market Responsiveness: Reduced time to market and enhanced global operational synergy by guiding a team of specialists in the swift and efficient delivery of new supply chain capabilities.

Bentonville, Ar

My Notable Duties:As a Senior Strategy Manager and Innovation Project Manager, I directed a cross-functional store job structure committee focused on executing targeted store-level position consolidations and restructuring to enhance operational efficiency. I chaired the standard operating procedure governance committee, incorporating store associate feedback into development and recognition processes. Additionally, I managed a Produce Fresh Quality secret shopper audit program to raise product standards and customer satisfaction. I also led fresh production planning strategies for Deli & Bakery, coordinating closely with merchandising, replenishment, suppliers, and store planning teams to ensure seamless operations.My Key Contributions:• Significant Sales Growth: Implemented a secret shopper audit program in the Produce department, driving a $900M sales increase.• Operational Compliance and Engagement: Increased compliance and associate engagement by refining standard operating procedures through active leadership of the governance committee.• Operational Efficiency: Enhanced overall store efficiency and effectiveness through strategic consolidations and operational restructuring, significantly improving the store labor structure.• Departmental Performance and Customer Satisfaction: Improved performance and customer satisfaction in Deli & Bakery by effectively executing fresh production planning strategies, optimizing collaboration with key stakeholders.• Additional Experience: Systems Admin/Analytics Manager, Walmart Tech & Claims

Master'S Degree, Operations Management

Bachelor Of Applied Science (B.A.Sc.), Business Information Systems