Shane Stickney Email & Phone Number

Chandler, Arizona, United States

• Utilize logistics knowledge and experience to address various logistical issues encountered in the setup and ongoing operations of an N95 mask manufacturing facility.• Analyze and interpret data, conduct inventory cycle counts, record, and report inventory data to ensure critical parts availability.• Troubleshoot, conduct root cause analysis, and participate in continuous improvement activities to create and improve processes.

Phoenix, Arizona, United States

• Coordinated with cross-functional teams and internal stakeholders, such as Manufacturing, Procurement, Engineering, and Quality to set priorities, expedite, and complete production activities to avoid schedule delays.• Resolved material related issues due to supply-based problems, resolving inventory errors and adjusting the Master Production Schedule (MPS) to demand changes. • Executed material planning, production scheduling, inventory control, and process improvement, to ensure correct supply levels in support of the Engines & Power Systems OEM and Maintenance, Repair, and Overhaul (MRO) facilities.

Phoenix, Arizona, United States

• In the role of Production Plan Coordinator, interacted daily with production team, supervisors, and internal customers to plan and prioritize the production schedule to meet organizational goals and objectives.• Analyzed inventory levels and material in Work in Progress (WIP). Assisted in reducing excess WIP by $200K by transferring material to excess inventory storage.• Decreased Gate 1 (Disassembly & Disposition) Turnaround Time (TAT) from 22 days to 9 days for rotating parts, reducing WIP, backlog, and increasing customer satisfaction.

Phoenix, Arizona, United States

• Managed Outside Processing Project Stock and customer exchanges with an emphasis on four high-volume parts, achieving a 90% on-time delivery target with Boeing and Airbus.• Reduced backlog and increased revenue by investigating problem orders and interacting with Inspectors, Buyers, and Customer Support Organization to identify Root Cause Corrective Action (RCCA), preventing issue recurrence. • Developed and implemented part exchange processes, significantly reducing Turnaround Time (TAT).

Phoenix, Arizona, United States

• Conducted cycle counts and physical inventories, maintaining a high-level of inventory accuracy.• Participated on an Inventory Control Team; redesigned warehouse layout, improved put-away and picking times, and reduced inventory discrepancies.• Received, inspected, verified deliveries, ensuring damage or shortages are identified. Utilized material handling equipment to route material to storage locations, providing timely and accurate put-away.

Spokane, Washington, United States

• Worked exclusively with Amazon.com client issues, specifically compliance to systems and processes to meet / exceed expectations and continuously improve levels of performance toward total customer satisfaction / customer retention and continued growth of both client and UPS.• Ensured that UPS received accurate manifesting data from Amazon and that UPS returned accurate shipment tracking data to Amazon. Researched issues, including damaged and missing shipments, return issues and exceptions, maintaining appropriate documentation to rectify problems and avoid recurrence.• Eliminated delays in package processing as well as billing issues, significantly reducing calls to Amazon's customer service center and shipment status requests to UPS.

Scottsdale, Arizona, United States

• Recognized for optimal metrics including 99% inventory accuracy and 98.7% on-time delivery performance for over 200 global warehouses.• Recommended and implemented procedural changes, driving critical order processing to improve operational and working relationships between customer and UPS.• Conducted / oversaw root cause analyses of all service delivery failures; defined details; designed corrective action plans; and followed up and closed issues with appropriate parties. Submitted weekly and monthly performance measurements reports as basis for future continuous improvement initiatives.

Scottsdale, Arizona, United States

• Managed / monitored client inventories, overseeing order picking, conducting cycle counts, resolving discrepancies / customer service issues.• Played a key role in developing operational procedure manual for Cisco Systems account.• Maintained 99% or greater inventory accuracy for over 100K parts at 120 warehouses throughout the United States.

Lockport, New York, United States

• Managed inventory for DuPont Corian product line in 150K-square-foot Distribution Center with team of 3 in 24/7 operation.• Redesigned warehouse to increase efficiency and reduce picking time, boosting productivity 12%.• Ensured timely and accurate accounting and disposition of all defective or damaged products, reducing product on hand by $150K.

Scottsdale, Arizona, United States

• Provided comprehensive inventory support and management for small company, routing material, verifying deliveries and conducting physical inventories as required.