Shane Stickney Email & Phone Number

Chandler, Arizona, United States

• Utilize logistics knowledge and experience to address various logistical issues encountered in the setup and ongoing operations of an N95 mask manufacturing facility.
• Analyze and interpret data, conduct inventory cycle counts, record, and report inventory data to ensure critical parts availability.
• Troubleshoot, conduct root cause analysis, and participate in continuous improvement activities to create and improve processes.

Phoenix, Arizona, United States

• Coordinated with cross-functional teams and internal stakeholders, such as Manufacturing, Procurement, Engineering, and Quality to set priorities, expedite, and complete production activities to avoid schedule delays.
• Resolved material related issues due to supply-based problems, resolving inventory errors and adjusting the Master Production Schedule (MPS) to demand changes.
• Executed material planning, production scheduling, inventory control, and process improvement, to ensure correct supply levels in support of the Engines & Power Systems OEM and Maintenance, Repair, and Overhaul (MRO).

Phoenix, Arizona, United States

• In the role of Production Plan Coordinator, interacted daily with production team, supervisors, and internal customers to plan and prioritize the production schedule to meet organizational goals and objectives.
• Analyzed inventory levels and material in Work in Progress (WIP). Assisted in reducing excess WIP by $200K by transferring material to excess inventory storage.
• Decreased Gate 1 (Disassembly & Disposition) Turnaround Time (TAT) from 22 days to 9 days for rotating parts, reducing WIP, backlog, and increasing customer satisfaction.

Phoenix, Arizona, United States

• Managed Outside Processing Project Stock and customer exchanges with an emphasis on four high-volume parts, achieving a 90% on-time delivery target with Boeing and Airbus.
• Reduced backlog and increased revenue by investigating problem orders and interacting with Inspectors, Buyers, and Customer Support Organization to identify Root Cause Corrective Action (RCCA), preventing issue.
• Developed and implemented part exchange processes, significantly reducing Turnaround Time (TAT).

Phoenix, Arizona, United States

• Conducted cycle counts and physical inventories, maintaining a high-level of inventory accuracy.
• Participated on an Inventory Control Team; redesigned warehouse layout, improved put-away and picking times, and reduced inventory discrepancies.
• Received, inspected, verified deliveries, ensuring damage or shortages are identified. Utilized material handling equipment to route material to storage locations, providing timely and accurate put-away.

Spokane, Washington, United States

• Worked exclusively with Amazon.com client issues, specifically compliance to systems and processes to meet / exceed expectations and continuously improve levels of performance toward total customer satisfaction /.
• Ensured that UPS received accurate manifesting data from Amazon and that UPS returned accurate shipment tracking data to Amazon. Researched issues, including damaged and missing shipments, return issues and exceptions.
• Eliminated delays in package processing as well as billing issues, significantly reducing calls to Amazon's customer service center and shipment status requests to UPS.

Scottsdale, Arizona, United States

• Recognized for optimal metrics including 99% inventory accuracy and 98.7% on-time delivery performance for over 200 global warehouses.
• Recommended and implemented procedural changes, driving critical order processing to improve operational and working relationships between customer and UPS.
• Conducted / oversaw root cause analyses of all service delivery failures; defined details; designed corrective action plans; and followed up and closed issues with appropriate parties. Submitted weekly and monthly.

Scottsdale, Arizona, United States

• Managed / monitored client inventories, overseeing order picking, conducting cycle counts, resolving discrepancies / customer service issues.
• Played a key role in developing operational procedure manual for Cisco Systems account.
• Maintained 99% or greater inventory accuracy for over 100K parts at 120 warehouses throughout the United States.

Lockport, New York, United States

• Managed inventory for DuPont Corian product line in 150K-square-foot Distribution Center with team of 3 in 24/7 operation.
• Redesigned warehouse to increase efficiency and reduce picking time, boosting productivity 12%.
• Ensured timely and accurate accounting and disposition of all defective or damaged products, reducing product on hand by $150K.

Scottsdale, Arizona, United States

• Provided comprehensive inventory support and management for small company, routing material, verifying deliveries and conducting physical inventories as required.