Operations Executive | Top VendingJohannesburg, South Africa• Process Optimisation: Conduct in-depth analyses of operational workflows, identifying and implementing improvements that increase productivity and reduce overhead costs.• Team Leadership: Lead cross-functional teams with a focus on achieving KPIs, boosting collaboration, and creating a unified approach to service delivery.• Continuous Improvement: Spearhead initiatives to enhance service quality and operational efficiency, reduction in downtime and improved customer satisfaction.• Communication & Collaboration: Streamline internal communication processes, fostering a proactive and transparent environment across departments.

Top Vending is the largest vending supplier in Southern Africa with a national footprint. We have branches in Johannesburg, Cape Town, Durban as well as representation through SA and neighboring countries. I am responsible for the overall operation and strategy for Hot beverages, Snack and can and our water cooler department.I also assist in strategic special projects in our level two (2) BEE partner called Phezulu Ilanga Vending. Previous roles within Top Vending: Branch Manager, Area Supervisor and Route Supervisor.