Shane Thomas Email & Phone Number

Gauteng, South Africa

City Of Johannesburg, Gauteng, South Africa

• Conducted cold calls to potential clients to gauge interest in selling their properties.• Travelled to clients' locations to evaluate and appraise properties.• Listed properties for sale and managed the sales process.• Provided market analysis and valuation reports to clients.• Decided to leave the business due to the financial risk of inconsistent income.

Sandton

• Oversaw multiple telecommunications stores, ensuring adequate stock levels and up-to-date branding.• Conducted product training and distributed promotional items to store managers and staff.• Provided technical assistance to clients with electronic or software issues on Samsung devices.• Maintained comprehensive knowledge of product pricing and specifications to assist customers effectively.• Reported weekly stock levels and sales data to the head office, ensuring accurate and timely information flow.

Gauteng, South Africa

• Managed the intake and processing of cell phones for repair, both under warranty and out-of-warranty.• Coordinated with the Repair Centre to ensure timely updates and repairs, meeting client expectations.• Handled insurance claims for Vodacom-insured devices, processing claims and facilitating replacements or repairs.• Assisted sales consultants with customer queries regarding contracts, utilizing four different systems to resolve issues.• Liaised with Vodacom Headquarters to address complex customer issues and system changes